December 2023 by Jamie G
Went as part of a school trip.Pixie train was closed (without telling us) so group got split up.After seeing santa for 30 seconds, we went to get a present, the 'elf' didnt say hello or anything. Just questioned us if we've paid, with a disgusting attitude. Yes. We paid £35 for this!Went to get a coffee, only to hear swearing and shouting once walking in. Only to then have a staff member hush us out of the cafe and said we cant come in until after the train ride. So waited 30 mins in the rain for train. Train was mediocre at best.Got back and went to get coffee. Asked the woman for 2x coffees and she then shouted that shes not telepathic and needs to know how many sugars and milk we want. Other lady asked us if we want a sausage roll or frangipane. Frangipane was out of date/ gone off. Asked to change it to a sausage roll for the lady to then shout "do i look busy!?!" To the 11 odd customers in the cafe.Absolute shambles this place is. Disgusting staff and attitude. Disgusting customer service, rude and loud but they think they're funny.Every single parent was disgraced at this place. The school have chosen to avoid this place for future days out.Just trust us, do not come here. Im in the car writing this now because after working in hospitality for years, i have no idea how this place is still open.
August 2023 by Gareth Talbot
Absolutely great afternoon out with fair prices, friendly volunteers, immersive experiences and plenty to keep the kids busy. A particular mention to Alan who kept our 5 and 3 year olds engaged when showing us around steam engines and carriages under refurbishment in the engine shed. His stories were interesting, his jokes were cheesy and his contribution to our day made it really special. Highly recommend!
August 2023 by kate millard
Lovely morning out. Staff super friendly and helpful. My son loved the quiz and the prize at the end ?. The pixie line was magical! So much to see. Thank you so much to everyone that runs this place. It's a little gem for kids. ?
August 2023 by Jake Wreford
Great place, kids loved the train rides. Especially the pixie line with all the fairies and gnomes to look at! Will be back again.
August 2023 by Karen Messenger
Loved this little place. Beautifully looked after, and we where cared for so well. The volunteers/staff could not do enough for us. Loved the show round and meeting all the engines. My daughter loved the Pixie line.
August 2023 by Robert Owen Griffiths
Very friendly lady porter!! Bit rough and ready there. Train ride was ok, the children liked it.
July 2023 by Brian Selby (Redneck)
Friendly staff who have us a great welcome and a short guided tour of the loco shed. Brilliant place.
July 2023 by Andy Pearce
Fun half day exploring the site including a short train ride to the waterfall and back. Tea / coffee / sandwiches.
September 2022 by Valerie
What a wonderful welcome by volunteers we had today on our first visit to Teifi Valley Railway. Even in the rain it was great fun. Lots of things for the children to do: covered soft play, out door playground, a hunt around the grounds to answer questions and everyone regardless of right or wrong answers received a "party bag". And all that is besides riding the heritage railways. The work these volunteers have put into this is unbelievable. They are pushing on with opening up more track with all their fundraising and visitors. The heritage railway is wonderful and at the end of the line you get 10 minutes to walk down to view the waterfalls. Lovely even at this low water time. The Pixie Railway is also a real treat. The care a volunteer has taken to arrange all sorts of fairy homes and detailing along the route is incredible. A great treat for adults and children. There is a cafe with all sorts of sandwiches made to order, individual ice creams of every variety, coffees, teas and I think we also spied cakes. And all with such enthusiastic, pleasant and happy volunteers whether rain or shine. We will be returning and recommend to anyone to visit! Their website is set up well with all the information especially directions to the site. We could not say enough wonderful things about Teifi Valley Railway.
September 2022 by Cerian Leadbeter
Sweet little train. Lots of onsite activities for children
August 2022 by U4707FYalexandrat
Really lovely morning at the railway. The letter hunt kept our preschooler entertained and the prize bag was such a treat! (Really excellent for the price of entry!) All the volunteers are very friendly and knowledgable. A really sweet place to visit if you are in the area.
August 2022 by Katrina Robbie
Amazing little find. Staff are extremely friendly especially the lovely lady in the cafe. Small Outside soft play. Crazy golf. Outside park. Two train rides. Quiz for the children that wins you a goodie bag and drink. Can't believe the price for everything you get. Would definitely recommend this place..
August 2022 by Luke Honeychurch
Fantastic afternoon out! Really cute little railway with plenty going on for the kids and amazing volunteers/staff! A great little find for day one of our holiday in the area!
August 2022 by sheepherder10
Wonderful day- turned up expecting to be there for a half hour train ride and planning to go elsewhere in the afternoon, but ended up staying all day and the kids loved every second. The volunteers are excellent and very passionate about the railway - there was a trail with an excellent goody bag as a prize, soft play, and park, as well as the main train ride and pixie rail. Very clean toilets and cafe. Excellent day out!
August 2022 by Dhami Amarjit
The best thing about Teifi Valley are the staff, they are all so down to earth, friendly, helpful and human. You really feel appreciated and it?s good to know your custom is appreciated. Amazing service.
