November 2024 by S Woodward
We called into the York city store and was welcomed and had a good selection of food to choose from we were extremely impressed by one young man who I think might of been management I didn?t get his name but hats of to him for his customer service above and beyond we will definitely go to this subway when in York again, ? ? ?
November 2024 by Mr Ark
always late almost 40 min wait every delivery time
November 2024 by Benjamin Haigh
Got the wrong sub
October 2024 by aman sekhon
Brilliant service provided by Hanson ( sorry if I spell it wrong) he is the bestest subway artist I can say ..he was very polite and quick
Keep it up boy ?
September 2024 by Megan Roberts-Price
missing our items again alway sending the wrong things and haven?t been able to get a refund
September 2024 by Gareth Bolton
Place is a joke! Most of the staff are okay but managers pull them off service to sweep floors, prepare food they don?t need and get internet orders ready. They just don?t give a damn about the customer in the shop. Service is slow almost all the time. Went in once and there was a lovely cheerful lady on the counter and got served straight away, but it?s rare.
They also mix up orders so I hope you don?t have allergies!!!!
September 2024 by Janet Simon-Byrne
Not sure what an earth has happened to this place but it was very disorganised, not much of the favourites on offer for fillings. Basically messy and dull, needed a clean.
Ordered for the kids tea but won't be going again. Normally the portions have been good but hardly anything on one sub. 2 tiny streaks of bacon, a slice of mozzarella and few cuts of lettuce. When I questioned it, the lad was not helpful or polite, just continued to make the sandwich. I would have walked if it wasn't for the kids looking forward to their subway treat.
No longer feeling the vibe as a long standing customer. Won't be coming back. Subway your people are letting you down. A very sad meal.
September 2024 by Mike G
Foods always fresh, quick service
September 2024 by Noah Jones
Whole order was wrong having to spend £30 to not even be able to get a refund is crazy stupid place wouldn?t recommend
September 2024 by John Taylor
The shop was in serious need of a good clean clearly not been done in some time. The service was so slow, common sense is something they all clearly lacked in. Complete lack of management within the shop was clear to see. The lad operating the till applied discount then didn?t know how to proceed with the transaction so removed it. I didn?t bother to question as it was 10% off and I?d already wasted enough of my time in there. I recommend Llandudno subway if you?re not bothered with general hygiene or have time to kill.
August 2024 by aimee _kaia
Me and my friend ordered food at around 11:30 the food got delayed by 30 minutes, then 40 and then it arrived at 1:25
Which is an unbelievable wait.
While looking at the couriers location he hadn?t left the place and when he finally did his location showed up as op top of the orme (miles away from where we are) and then in the orme mines. We can see on the receipt that the food was picked up by the courier at 12:49. The food is stone cold and soggy, when I try to leave a complaint it won?t even let me type out what the problem was. How on earth do you manage that?
August 2024 by godawa -d
The food we ordered came and the subs were so wrong for example 1 had 3 sauces and olives? There other one was just chicken and bread even tho it meant to have alot of veg sauces and chesse got nothing and when requested for a refund only got a £1 back....
June 2024 by Clive Randall
Good service, very friendly and nice clean shop. Food was good ?
May 2024 by Neil Dagnall
Got my grandson a foot long today he said it was delicious
April 2024 by Mark Stephenson
Every time I've ordered from them via Uber eats I get my foot long subs untoasted yet I specifically ask for them to be done .. food comes cold untoasted..i end up binning it......well no more. You lost my business because of some careless or untrained staff member who can't follow orders .
