March 2024 by John Dickson
Staff were very friendly and professional. Each step was clearly explained and waiting time was kept to a minimum
March 2024 by Sue King
Great experience from initial appointment, to selectingGlass frames and assessing correct lenses. All staff helpful.
March 2024 by Samantha Davies
Excellent customer service. Highly recommend.
February 2024 by William Hughes
Amazing staff, friendly professional and they also have a sense of humour, something you don't find in many places these days! the staff are also honest if the glasses don't suit they tell you, oh yes the glasses are also good!
February 2024 by Susan Scott
What lovely staff with a lot of patience! They really took their time explaining our options as we didn't understand at first. Thank you all very much to all of them as well as Chris who did my eye test, again explaining every detail to me.DEFINITELY RECOMMEND
February 2024 by Rosie Matthews
Very friendly and helpful
February 2024 by Gazshadows
Visited this Specsavers store first thing at 9 o clock as they were just opening. Served very quickly and had a 2 minute wait before I was called in. All the staff were pleasant and the ophthalmologist who dealt with my eye examination was really informative when I asked questions. Thank you very much.
January 2024 by Lewis Knight
Called in for a minor repair and they couldn't have been more helpful. We didn't even buy the glasses there, we bought them from their Prestatyn branch who are also very good.
December 2023 by Gareth Edwards
I was served by Fiona Keane, she was very helpful and put me at ease.Very nice and tidy store, other staff members were great, very pleased with my glasses, but if there was a problem I know I could go back and they would sort it no problem.Thank you very much!
December 2023 by Chris Walden
Popped in today after receiving an email saying my eye test was due. Waited for over ten minutes at the front desk and was eventually acknowledged by a rather rude and curt lady with purple hair. I explained I had popped in to book an eye test, she said sorry we can't do that here, you'll have to do it online. Really? You can't book an eye test in store...?? I think it was probably that she couldn't be bothered. So I went to boots where I was greeted with a pleasant smile and an appointment was booked within minutes. You've just lost a long standing customer. I would suggest that you speak to this lady about her customer service offering.
November 2023 by Sue Rowlands
Excellent service and help. Very pleased with my replacement glasses.
November 2023 by Judith Ward
What a gem of a place on hoilday arrived yesterday my glasses broke just called in on the off chance no problem at all fixed them straight away so helpful.
November 2023 by Ann Gillis
Had to get my glasses fixed, really fast service & lovely friendly staff.
October 2023 by Tim Davis
Absolutely great. I managed to come away with no contact lenses or glasses and they promptly helped me out on a Saturday morning. Thankfully I can now see again for the rest of my holiday.
October 2023 by Adrian Lee
My glasses broke just called in to see if anything could be done as a quick fix, unfortunately not very helpful staff