December 2023 by Yesman 2
The staff are really helpful but there?s never enough of them to serve the amount of people going in there. It?s normal to have to wait for up to half an hour when there?s a long queue and just one or maybe two staff on the counters. Nobody wants to work anymore I guess.
November 2023 by adam fox
Good service
September 2023 by Derek Smith
Very quick service, with a smile, first class service from a very busy Post Office, with virtually no staff! No surprise there then , use all the time and will continue to do so..
May 2023 by sam 91
Their number just redirects you to the website and won't put you through to anyone, thanks for wasting my time you lazy muppets.
May 2023 by The Shadow
3.5.2023 wensday morningWent there to renew my licence and two nice women behind counter and very nice and polite to customers at all times.woman who served me had long brown hair and very nice and helpful as nothing any trouble for her at all. Don't know why this rated 2.8 ?? And reviews not good as must have being before as staff and place very welcoming. Very different to bangor one as not so nice at all..thanks you very much.
April 2023 by Mary Jayne
The lady who served me was solum, unhelpful, and uninterested, she radiated a rude not wanting to be there attitude. I literally asked if she thought I?d written the post code correctly, to which she replied ? I don?t know? (it wasn?t what she said, it?s how she said it!) Not one ounce of oh let?s see if we can check!!!I?m glad I?m not elderly or have any additional need?s because I feel she?d humiliate that person with her ignorance.Disgusting behaviour, someone needs to speak to her about her attitude towards customers. The member of staff I?m talking about was the lady sat closes to the picture booth on Mon 13th March 2023 @ approx 1.15pm.
January 2023 by ray warburton
Website says open till 2 on Saturday. Went to post letter at 1pm to find it shut at 1. as someone off sick yet there were a lady behind the counter. What is the point of saying your opening times and not abiding by them. No wonder the post office system is in a mess. Time other postal service were allowed to operation I am sure they would be a far better service
November 2022 by Scott Mansell
Great staff who achieve alot under pressure.
July 2022 by Debbie Roberts
My elderly father, who is 93, was humiliated here a few days ago by a cashier that didn't know her job. He left distressed but fortunetly managed to get to his bank where he was reassured it was an error at the post office!!Went in to complain only to be told the manager was too busy to see me. Left contact details but no response. Emailed formal complaint to head office.
July 2022 by big mike
Post Office located at back of WHSmiths shop...friendly staff at the counter you may have to queue at busy periods but no more than 10mins usually.
July 2022 by Michael Williams
Avoid at busy times....or lunchtime..friendly knowledgeable staff who are very helpful although there doesn't seem to be enough of them!
June 2022 by ROBERT RAYMOND
Open today, no photo booth operation. Typical queue of 15 people, 20 min wait. Government run franchise in Wales, should be grateful it's still there at all really
January 2022 by anonconwy
Every time I have to use this post office rather than my local one in Conwy I have found the staff to be abrupt, rude and just downright unhelpful.The staff seem genuinely miserable and therefore have a terrible attitude to customer service. If your genuinely that unhappy in your job change job. Don't take it out on customers who are paying for your service.The whole place needs a shake up and some staff with some motivation and at least so me basic customer service skills, better yet maybe the ability to crack a smile once in a while.
January 2022 by medfinest
Staff were patronizing and made snide remarks at my misunderstanding of which paperwork is needed during a legal document check. Dread to think how they treat their more vulnerable clientele.
January 2022 by WILLIAM LOUGHLIN
They moved from a location a few yards from the main town free carpark to the other end of the high street. The public was not consulted. A really dictatorial business with their own interests at the forefront.
