July 2023 by Simon Wooding
Been using Asda pharmacy and it?s been a nightmare.New owners at Lloyd?s so started to use them. Got everything I need and the owners and staff are brilliant, myself and friends are using them.
April 2023 by Krasimir Atanasov
Exceptionally unprofessional, mean and disrespectful staff. I have never been bullied in such an ignorant and XENOPHOBIC way until I made the emotionally damaging mistakes to enter the premises of that... (well, it's still a pharmacy, because they exchange grugs for NHS money, don't they) place.
April 2023 by Paul Knittle
Exceptionally friendly and helpful team. So worthwhile spending your money here than at a larger chain.
March 2023 by Tara Nelson
Very helpful and kindly staff. Great selection of items.
January 2023 by Dave Barker
Ignorant male staff. Avoid it. Unprofessional.
October 2022 by Dan Labriola
Original flu jab appointment was cancelled with no credible reason given - "due to reasons outside of our control". Was asked to manually rebook - which I did. Online questionnaire pre-jab never worked. Arrived at my appointment time to find the shop closed on account of there being 'no pharmacist'. No call/email in advance...Three shop employees, nonetheless, were inside re-stocking. Yet not one came to the door (even though I was clearly visible). Seems this place suffers from a hopeless booking system and suspect customer service. Other options available, avoid.
August 2022 by david thomas evans
Don't know much about this company
August 2022 by Sandra King
Not impressed. Arrived to find one customer waiting for prescription who kindly moved away from counter when I arrived.I went to counter - Pharmacist saw me - gave no acknowledgement and did not alert anyone else to my presence, after five minutes waiting assuming Pharmacist was alone I moved forward to edge of pharmacy preparation area to ask if what I wanted was in stock ( I had already been to another major chain to no avail ) - I was immediately told I should not have done so by a second person, ?you cannot come in here? suggesting I had gone into pharmacy prep area that I hadn?t and that she was busy ?doing stock? and I should have shouted. Why should I have to shout when I had already been seen by another member of staff working next to one another ? Not a pleasant atmosphere and clearly very poor communication between staff members.
April 2022 by Shaun scouse
First time here very helpful staff excellent service
November 2021 by yvonne roberts
I was booked in today for a Flu Jab at 11.30 ,driven 30 mins to get to appointment, Pharmacist said couldnt give jab because the system hadn't accredited him to give jab. Very disappointed in this Pharmacy, he said I should have had an email to cancel my appointment, well I didnt get one .Rebooked with reliable Boots Llanrwst.
October 2021 by Sue Jones
Had flu jab appointments for myself and hubby today - all confirmed, reminder email received yesterday. Used precious fuel to drive there specially, walked in and was told no vaccine available "probably due to petrol shortage". No cancellation notice received before or after appointments!! Was asked to ring and rebook on Oct 10.. which is a Sunday.... Have now booked with Boots, won't use Lloyds again.
October 2021 by David Conway
I don?t normally write reviews but felt I had to because this is the worst customer service ever. Staff are rude and arrogant. Often talking about personal things behind desk ignoring waiting customers. Prescriptions never ready on time and always an excuse of new system, printers broke, doctors fault. Never an apology and this latest time I was questioned like it was my fault. Go with boots over the road. I?m definitely changing to them as I?ve had enough now
August 2021 by Marlene Thomas
I would like to make a complaint.... today I handed in a prescription for my daughter for emla cream as she has an appointment tomorrow morning at the hospital... however..the dispenser looked at the prescription and said..we don't have that in stock and didn't even ask if they could order it in.and just handed it back to me,.I found that extremely rude knowing that I had waited like everyone else outside...
August 2021 by June Pickard
My husband bought a hand held thermonitor, its really nice.
August 2021 by Christian Jones
Went for a flu jab. Excellent service, fast friendly and efficient
