February 2024 by Brian Worthington
I?d given up hope of getting some black leather ankle boots in the sale but thanks to the lovely young man sales assistant who sorted me out. A few other boots fitted but not the colour I wanted, he checked stock and managed to order and get some black ones posted to me which arrived today. Excellent service, thank you, perfect fit.
August 2023 by Linda Smith
Bought slippers reduced then another 20% off for my hubby.They were too big but they refunded without a quibble the next day back onto my visa debit account. Shoes are expensive so the sale is a good opportunity to obtain a pair or two of their shoes as they have some good reduction atm.
June 2023 by karyn Louise
Wonderful store with great quality shoes. Great customer service, the staff are so friendly and the store is nice and clean.
March 2023 by Christine Whitehead
Amazing service from a lovely assistant in her seventies!! I will be back.
January 2023 by Lisa Snelson
I received excellent customer service from Eddie yesterday when I made two purchases. She is a credit to the Hotter team. She was so thorough and attentive. Thank you. Lisa Snelson
October 2022 by Pamela Holmes
Great experience. Many thanks to Ed for her time & patience would definitely recommend
April 2022 by Pauline Smith
After a long trip from Congleton in Cheshire I can say this was well worth the journey. I came away with exactly what I needed and the foot measuring equipment was brilliant. Such helpful and great staff.
January 2022 by E Hough
I dont know if I'd ever imagined being able to say this about a shoe shop experience but I was really overwhelmed by the kindness, patience, product knowledge and genuinely excellent customer care of the ladies in this Llandudno Hotter branch. Thank you so much
September 2021 by Celia McTaggart
Fantastic and knowledgeable service by Sonia. She was cheerful, polite and so patient under difficult circumstances. Thank you.
September 2021 by KATIE Thomas
Visited Hotters on the 17th of Dec .A young man called Tony served us .Nothing was to much bother .He explained all about the changes in the shoes my sister in law was buying and helped her get them on.She is special needs and struggles with bending .Lots of choice in store and a good sale too .
May 2021 by Bella Anderson
Friendly and very goodcustomer service. Loved getting trendy/practical shoes that actually fit my feet. Definitely coming back.
September 2020 by Dawn Johnson
I am very happy with the service I received today. Jo was very helpful and courteous. It was lovely to get the discount too! It was upsetting to see her have to deal with a very rude customer but she handled the situation well.
September 2020 by Viv Barry
I bought the exact boots I went for, and was pleasantly surprised by the discounts added! A very happy customer. Lovely helpful, friendly staff too.