January 2024 by Ruth
The pharmacy assistant this evening (Tuesday 2nd Jan at 7:30pm, asda pharmacy please check who was assisting this evening, as her attitude was shocking) this older woman was rude, unprofessional, moody and not helpful in the slightest. She could tell my young daughter needed reassurance and kindness, but her cold and disinterested personality left my young daughter anxious and crying!! I reported her behaviour to the pharmacist, the pharmacist replied 'sorry I'm only a locum pharmacist, perhaps she's had a busy day!!!' I replied 'every customer should be treated with respect and kindness, regardless of how busy their day has been, and especially in a pharmacy where compassion and listening skills are essential' Again, please find out who was working there tonight, because her attitude is the last thing you need when you need medical advice.
January 2024 by Ryan Saki
Asda Llandudnoolder lady is really rude and she don?t know how to talk to the customers.20 /12/2023 between 01h40 pm and 02h pm, I went to the pharmacy to collect a prescription, and really she spoke rudely and nervously because she made a mistake and she blames me and she said I didn?t give her the correct information. I answered all the questions she asked me.I will never go back there again.
November 2023 by Sarah Stew
So fed up with pharmacies! Why can?t they get your prescriptions right ever!! I moved away from Lloyds in Conwy as they were quite frankly shockingly diabolical! Had high hopes for Asda and thought even if I have to drive miles out of my way it will be worth it to get my prescription on time, in full, last month I went in 3 x for my insulin they kept saying tomorrow! On Monday! Had to order it again and yet again husband made the out of the way journey to get my prescription, told him there?s one item missing to find there is much more than one item missing, no fecking insulin AGAIN! Never mentioned it to him to tell him when it will be in! No flipping reply on the phone ever! Sick to the back teeth!!!
November 2023 by Roger Beardmore
I just moved to Llandudno. I went to pick up my medication. The pharmacist was 20 minutes late and 2 items weren't in stock.I called back a few days later and the pharmacist hadn't arrived by 9:30am.I called later the same day to be told that he was due to arrive at 14:30...So, a total 2 hour wait and 3 visits.Asda pharmacy could have had 20 years of repeat prescriptions from me , since my life expectancy is 86....I doubts now whether I will make it !!!
April 2023 by Norman Dunkerley
Really good service medication change easy
February 2023 by dmlawt
I took a private prescription to Asda Llandudno in early January. I was told only half the supply was available & paid the private fee & was given a note to collect the remainder in a few days. I returned 6 times in total & each time the remaining prescription was unavailable. Finally I called February 7th & was told not only did they not have the medication, but now my prescription was out of date.I asked about the inconvenience & delay. The pharmacist said the medication was ?out of stock?. I asked if he meant from the entire UK.I returned to my doctor & presented my new prescription to Rowlands pharmacy in Conwy. I was informed they would be available the following day.I think I am entitled to a better explanation & the return of my private prescription fee from Asda.
January 2023 by seb (Sebulba)
Very poor service, rude and wait time is horrendous. 30 min i waited!
January 2023 by Simon Wooding
Very helpful staff, considering they are over worked
October 2022 by Eula Inge
Tried 20 times to ring the pharmacy regarding flu jab. Not answering the phone. It just rings 20 times then cuts off. Appreciate you may be busy at times ..but all morning?!
September 2022 by Neil James
Convenient hours , easy parking , some staff excellent, at worst average.
June 2022 by Samantha Jennings
I went yesterday to see the pharmacy for my 5 and half month old baby was told they was way to busy to see him shocking really as we couldn?t get in to the doctors one of the lady?s was more then rude shouting well we are busy always got a face on her don?t work somewhere if ur not happy Asda pharmacy seriously need to sort ur staff out!!
May 2022 by Marcus Morelli
In most jobs, you get told off for being dismissive to customers. Don't try asking for advice and don't expect them to hold stock of anything. They don't even keep a decent stock of over the counter items.
September 2021 by Matthew Holland
Rude & abhorrent staff. I needed some quidance/help, wanted to get rid of my as quickly as possible. Unbelievably rude. Maybe because I was English.
August 2021 by Lesley Oneill
Thank you so much to Jane for going above and beyond and for keeping a smile on your face during very difficult times. You truly deserve recognition for all you do ?
January 2021 by Ant Robert Jones (Anthony)
The normal staff are very helpful and seem to know what they are doing. However there are some of the actuall pharmacists who seem to be awkward and downright surely and unhelpful. I use the pharmacy quite a bit these days and have used others in the past where I never had any problems. This was a first experience I will never repeat as I will never use this Asda pharmacy again
