May 2023 by Abbie Williams
I popped into Argos llandudno today to return 2 items, I was helped by a lady called Laura and she couldn?t have been more helpful! It was a tricky return and she was so pleasant, even though it was taking a lot of her time! Her customer service was impeccable! Thank you!
May 2023 by Steve
The reason I gave 5 stars is because the staff and delivery driver Chris went way beyond being helpful. I'm a 64 year old male recently discharged from hospital after 5 gruelling months of operations I'm disabled housebound and mobility issues, the day I'm discharged my TV decided to blow up with a bank holiday looming. After speaking to 2 ladies over the phone they made no promises it would be set up when delivered but after explaining my predicament boy did they pull out all the stops. It was delivered a day earlier today Sunday 29/04/2023 to my delight and Chris the driver who was very kind and helpful set it up and removed my old TV. So once again a massive thank you ? to all the staff at Argos Llandudno for going above and beyond. I'm now watching the world snooker final on my new TV.Steve a happy customer ?
April 2023 by neilehowarth
Don?t often do this, however I felt compelled to say how rude, unhelpful and down right uncaring the staff were in Llandudno Argos this morning, not prepared to do anything to help, they simply hide behind their rule of 30 days for return of products even when faulty..I would score zero stars if possible, the duty manager admired she had discretion to sort out the problem but refused to do so, then shrugged her shoulders and told us to do what we wanted after I informed her I would contact head office?. Avoid buying anything from Argos if you want any form of customer service.
February 2023 by Phil walker
Update 2023. Staff extremely unhelpful and unfriendly when things don?t go there way, I was told to send my Xbox back by customer service for a replacement on,y to be told by them that I now had to take it back, reset it up again and install games before I could even phone Microsoft which took hours, will never use them again.latest update 2023Great sales when on . good value overall. Not a lot of goods on shop floor . friendly staff
December 2022 by Christine
Extremely helpful. Couldn?t have been more obliging to help me find a fridge freezer, not even stocked at the Llandudno store (we are going to Chester for it). If only all retail folk were as helpful as this. Thank you!
December 2022 by Jackie Evans
A male named Joe with a dreadful attitude served me, I asked if the lights were a cluster or string his reply ..what does it say on the box, I replied... without being rude, it doesn't say on the box. His reply, just because you said you are not being rude you are. Absolutely no call for his behaviour, manager not much better.
November 2022 by Hamidul Islam
VERY RUDE STAFF. Ordered a JBL sound bar speaker for £99 paid online and went to pick it up. I came home and set it up was very impressed with it I only used it once for about 5-10 mins, So I recommended it to a friend, she asked me if I could order one for her. Went online and noticed the price has come down by £20 I only brought mine on 21/10/22 so I phoned the Argos customer service on 3/11/22 and spoke to them and asked them will I get the difference. The person I spoke to said if I got the packaging to put it back in it and take it to the store with the receipt and they?ll refund the amount to my card and purchase it again and they?ll sell me the same one again with the new price. Customer service on the phone was very pleasant and helpful. On 5/11/22 I thought I?ll call Llandudno store and speak to them before I go in store, the female staff that picked up the phone sounded like the store manager, I can?t remember her name but when I explained to her about the price drop and I?ve spoken to the customer service and they told me to bring it back in store and return it and purchase it again. Boy o boy did I say something really bad to her, she replied back to me in a very sarcastic way ? we won?t take it back because you opened it and used it, do you know what I mean? she even had the cheek to turn round and say ? we don?t ask customers to come back and pay extra if the prices go up do you know what I mean? she repeatedly kept saying do you know what I mean. She sounded very rude, if you are the manager as I am guessing you probably are and reading this review, sort your self out and be more polite and more professional when speaking to customers. I could have brought the item back to you and say I?ve changed my mind because the sound quality is very poor I want my money back as I am in my 30 days return policy. I won?t be returning to Llandudno Argos store again!! And the sound bar for my friend we went to Curry?s PC world and got more of a friendly and professional service
November 2022 by Stephen
Called into Argos on the 3/11/22 about 6pm ish to see if they had a Dremmel in stock which they had,The manager helped us and the staff were all lovely too, really friendly would highly recommend!!!!
October 2022 by JamesC27
rude staff, would help going on a customer services course
October 2022 by Rhiannon Owen
I purchased a buggy board that didn?t work, I took it back the same day and although it was used the manager explained it can?t be taken back unless shown faulty, I was on my own with two babies and she helped me put it back together so I could show her the fault, she then happily recommended a different brand ?buggy board? which I then purchased instead, she even helped me put it together and attach it to the pram, she helped a stressed mother who would have given up without her help. I am so happy with the new purchase and my toddler loves it, makes my life much easier and it?s all thanks to the manager of the Llandudno Argos store 5*
August 2022 by Vin M
Derek provided excellent customer service
August 2022 by KATIE Thomas
Had a young lady called Dom serve us.What a delightfull and helpfull member of staff.Nothing was to much bother for her She deserves a big thumbs up .Well done Mon for making our shopping experience so easy .?
July 2022 by Kingsley Summers
Quick, efficient, and had what I needed. Polite staff and good parking.
May 2022 by Sox Twist
Won't shop here again. Llandudno branch sent me a safety gate which had been returned by someone and the sticky pads to fix it wouldn't stick as it had been used. When I called to complain and return the item they had the nerve to try and keep the postage cost. I would avoid from now on.
November 2021 by Paul Radley
Staff incredibly rude. Have such bad shopping experiences in Argos recently. Used to recommend and love shopping there. Never again.
