August 2025 by Vera Burns
Very good food at reasonable prices
Staff very helpful and pleasant
Would recommend
July 2025 by S J
Positive experience at the site especially at the restaurant, great atmosphere, staff are lovely and professional and the food was perfect, I go every Sunday for a good carvery.
July 2025 by Steph Laverty
Awful hotel ! Just back from 4 nights as a family of 4 , not once in the 5 days were we given clean towels , asked twice for toilet roll and towels and o my got toilet roll , shouldnt even have to ask ! The room above us had kids jumping off beds from 6am daily thought the were coming through the ceiling and kids screaming complained to be told it?s a family block and they check out a day before me ! No other solution , had to get a refund from a steak in their restaurant as it tasted and smelt funny , and of course took sick the day after ! Service was disgusting , out bathroom had rust and the bedroom had a damp moulded wall! Complaint has been made !
July 2025 by H Williams
Excellent all round
July 2025 by Ranjeet Kumar
Rooms are ok but internet doesn?t work. They blackmail you to buy premium package if you want internet. Location is out of town, so a bit not ideal. Have stayed in many Premiers but this is worst frankly in terms of service. Will never stay here ever??
July 2025 by Lois : No Cruise Control
A good base for North Wales travel. Clean, reasonably priced, quiet. Located just off the a55. Easy to book. Next to a pub serving breakfast, lunch and dinner. Pay a little extra for parking, it?s safe and secure. Free basic wifi.
A good, clean, great value, place to stay.
July 2025 by Find out More
Very nice people
June 2025 by hassan Ahmed
The hotel is very near Conwy castle which is good and llandudno prestatyn are 20 minutes away. Also I got a really good deal at £218 for two nights for me my wife and three kids. They had a cot ready two small comfortable beds for the kids and one king size bed.
A few things that would maybe have enhanced my experience the hotel staff looked a little bit run down and tired I felt a bit bad for them. The room did not have a fridge, iron, ironing board and the TV is really old so I couldn't link my phone to it or log in to netflix. If you do come bring your hdmi cable and laptop. if you need an iron and an ironing board from main reception which is annoying because you have to walk out into another building with an ironing board and iron. I do understand that maybe having an iron in every room is not feasible but it would be good if they could have sent someone with one or atleast have them in each building. I have been in better more modern premier inn hotels. This one needs an update if I'm honest. Though the hotel was cheap and decent and I would have to pay a lot more for something nicer. I give this hotel 4 stars just because you get what you pay for and I paid very little for the area and people I have with me. Thanks again premier inn.
June 2025 by Pete Warham
Unbelievable warm in the room
Basic but does the job for an over night stay
June 2025 by Mark Holmes
It's Premier Inn, I think everyone knows what to expect and this one was one of the best. Wonderful location for exploring North Wales. Dinner and breakfast at Brewers Fayre next door was excellent. Dropped a star because they have started charging extra for parking.
June 2025 by Kim Tipping
Rooms are way too hot...ours said 27°c at midnight...no air con and no fan. Wasn't told until the morning that the staff have fans but they haven't put them in the rooms yet.
June 2025 by ?ukasz Krakowiak
STAY AWAY!!!!!
BED BUGS IN THE ROOMS!!!!!!
June 2025 by Denise Roberts
Just had fathers day lunch there although websrr regulars there I must say it was the very best Sunday carvery I hsve ever had well do e to yhe chef and all the staff
May 2025 by Jan Young
The best thing about this 'hotel ' are the receptionist staff. Everything else is rubbish. The Brewers Fayre closes at 10pm on Saturday evening. Housekeeping is a joke. This consisted of 2 towels dumped on the bed. Never again will we visit a premier Inn. Lenny Henry mis represents this chain.
May 2025 by Steve M
Enjoyed it, just what we wanted. Breakfasts are superb.
