August 2025 by Zhang
Antiquated hotel with a good swimming pool. Dinner was very good and so was breakfast.
August 2025 by Ashwini S.P.
The hotel is ideally located in the heart of the city, showcasing rich heritage architecture. The room & their service truly felt royal, adding to the grandeur of my stay. I also indulged in their spa service on a relaxing Sunday afternoon, and it was an absolute delight. The session was thoughtfully designed and deeply therapeutic, thanks to the skilled professionalism of Elisha, who attended to me with great care. Overall, my Mysore trip became truly memorable because of this wonderful stay.
July 2025 by martin cave
Lovely hotel and great staff
July 2025 by Marguerite Shreeve
Fabulous food and rooms were good. Lovely stay.
July 2025 by Natalie B
The food is absolutely lovely. Great friendly service
July 2025 by Caroline Rees
We had our wedding party here. I cannot recommend this hotel snd staff enough. They went above and beyond for us. Lauren was amazing at communicating with me and catered for all my needs. The buffet provided was out of this world and our guests said it was the best buffet they'd ever had, the quality and amount of food was sublime. The breakfast the following morning was just outstanding. Good quality produce, very hot, tasty and plentiful. Would definitely recommend
July 2025 by Hammy Darbyshire
Horrendous Experience ? Avoid at All Costs!
I stay in hotels weekly for work, and this was by far the worst experience I?ve ever had.
On arrival, I was sent to a room on the fourth floor. The moment I opened the door, I was hit with unbearable heat. I genuinely thought the radiator must have been on, but it wasn?t. There was no air conditioning, no fan and absolutely no ventilation. Sweat was running down my face within minutes.
I went back down to the porter to explain that the room was simply too hot to sleep in and requested to be moved to a lower floor. I was told the hotel was full and ?there?s nothing I can do.? He admitted they know how bad the fourth floor gets, which made it even more outrageous they?re fully aware of the issue but still charge £200 a night with no solution in place.
I asked for a refund so I could find another hotel. I was told only management could authorise that. I tried calling around, no luck finding an alternative nearby and I didn?t trust that I?d ever get a refund if I left (and rightly so, since I?m still waiting on a promised call from the manager, two days later).
With no other option, I went back up to try and sleep after already running on little less than 6 hours sleep in two days from my travel. When I moved the bed near the window for any bit of relief, I discovered toe nails and tissues under the bed, clearly the room hadn?t been properly cleaned!
At around 00:23, the porter kindly brought me a fan and a glass of ice water. He was polite and visibly embarrassed by the situation, but it wasn?t his fault management is clearly absent and negligent. Even the shower didn?t work properly the water came out boiling hot with no way to cool it.
After a terrible night with barely two hours of sleep, I checked out just gone 6am. A new staff member greeted me and asked how my stay was. I said ?appalling? and asked to speak to the manager. Again, I was deflected, told they?d be in at 9am and would call me. Still no call. No apology. No accountability.
At £200 a night in non-peak season, this felt like daylight robbery. No AC, no refund, no hygiene standards, no follow-up just a complete failure on every level. Avoid this place unless you enjoy sleeping in a sauna and being ignored by management.
July 2025 by Philip Payne
We stayed at the Metropole for our Wedding Anniversary Saturday 5th July 2025. What an utter pleasure of a place to stay, crammed with character inside abd out, you could be in Paris or London. The staff were lovely and helpful, the room large, comfirtable and well looked after. Breakfast was one of the best I've had for a long time. I would thoroughly reccomend the Metropole, great value too with access to the spa and breakfast included for not much more than you'd pay for a city centre travel lodge. Well done!
June 2025 by Derek Long
Old and smelled of cabbage
June 2025 by Paul Evans
Great location great staff good food
June 2025 by Liz Hutch
Wonderful quirky hotel with superb staff. Well worth a visit.
October 2024 by Andrew Newman
Visiting Llandrindod on a Sunday I found most shops and cafes closed so I headed for the Metropole where I discovered warm welcome and comfortable lounge despite only wanting a coffee - which came with complimentary shortbread
October 2024 by Peter Savage
Fine rooms, in need of modernisation, but perfectly pleasant. The automatic lighting in the bathrooms is not the best to be fair, but it can be fixed
September 2024 by Rob Brooks
What a lovely venue for a work conference, training or meeting. I can't fault it. Haven't given it the 5* as I only saw some aspects of the hotel, but overall it surpassed expectations.
September 2024 by Cliff Spong
Lovely old Victorian hotel. Fab breakfast and
