May 2023 by Stu Smith
Staff have attitude problem!
February 2023 by Josie Ewing
Again absolutely shocking behaviour today! 31.1.23I haven't used boots in months due to the incredible amount of tax they don't pay... however today I needed something.'Pharmaceutical' or 'pill pushing' staff was rude, attempted to incriminate my behaviour and attitude towards him when I questioned why I needed a consultation... so- I'm going to only use local lakeside again now
February 2023 by Google user
Again absolutely shocking behaviour today! 31.1.23\\nI haven't used boots in months due to the incredible amount of tax they don't pay... however today I needed something.\\n'Pharmaceutical' or 'pill pushing' staff was rude, attempted to incriminate my behaviour and attitude towards him when I questioned why I needed a consultation... so- I'm going to only use local lakeside again now
June 2022 by Alison Tong Powell
My only disappointment with this store is that it is very tight to go down the far aisle to the perfume display cabinets and round to the tills when supporting someone in a wheelchair. There isn't much turning space to return the way you came by the perfume cabinets. The store assistants both days I visited were polite and assisted my purchases.
June 2022 by Heather Delonnette
Always get the feeling I'm an inconvenience when collecting /ordering repeat prescriptions. You can have them when they want to give them to you, rather than when you need them. Had to change various personal arrangements to make sure I can get to Boots to collect prescriptions.
April 2022 by emily Thomas
Quick service. Staff quite knowledgeable
March 2022 by Dean Coopey
The one or two knowledgeable/ friendly staff are outweighed by rude burned out ones. Customers can feel the tension from the other side of the counter. Please leave plenty of time for your visit by you will need it. Alternatively if you value your sanity please use LakesideI don?t know how it has scored highly, it?s so awful. I?m assuming the individuals themselves are not bad people so there must be something truly wrong with the Boots organisation .
March 2022 by Paige Guymer
Wide range of productsOne of the staff that serves me today was so nice! Very helpful unfortunately I didn't get his name but really helped me out
January 2022 by Michael Surian-Holder
Ok as far as a pharmacy goes, but much like many boots I've been to they are lacking in customer care and could do with some customer service training
November 2021 by Ros Chapman
Went in for flu jab the pharmacist that done the jab was so lively and friendly made me feel relaxed and didn't even know he'd done it
October 2021 by Liza Lewis
Customers need somewhere else to line up. A nuisance trying to see and get products from shelves. For those in the line, always having to squeeze to one side or the other for people looking. Puts me off going in. Should never of changed from how it used to be with the corner door and bigger shop, 3 tills all with staff on and 3 lines for customers and not in the way of those browsing shelves.
September 2021 by TheDionysus13
Ok as far as a pharmacy goes, but much like many boots I've been to they are lacking in customer care and could do with some customer service training
August 2021 by Eric West
Good range of services and family medical prescriptions. Bit too small for the town it serves, and very busy. Just about coped with Covid security.
November 2020 by Alexandra Binatti
Very claustrophobic shop. Lots of (friendly) staff who look rushed off their feet but can take ages to get served at times for some reason.
September 2020 by brian davies
Excellent service by very friendly, helpful staff. The pharmacist went to great pains to ensure that I was familiar with my medication and explained how I should take new tablets on my prescription.At times there can be a bit of a wait to be served but the staff are doing their best, working hard to get things picked and checked for accuracy. Overall they do a really good job.
