August 2023 by Jess
Like Mike said on his review. The man at the post office was really rude and arrogant to my older mother. Shoving things back at her and ignoring her questions. Don?t know what his problem is but he needs to sort it out. The people in the queue behind were also in disbelief by his attitude. Why work in customer service if you hate people?
December 2022 by Fern Church
I have always had a very welcoming helpful experience in llandeilo post office. Sending a wide range of parcels for work, they have always been helpful with advice and accommodating.
August 2022 by Alex Dila
The man at the counter is very disrespectful and arrogant, I will file a report. ?If I could I would give it 0.5 stars.
May 2022 by steve evans
Yep, seen happier people in a dentists waiting room than the staff in the post office.
May 2022 by Shannon Derrick
Disgusting attitude, no customer service skills an this is the owner. Shame on you what a disgrace for a beautiful town.
March 2022 by Mike Forum
I've never found the Postmaster to be friendly or even personable in this store. But each to their own... However, last time I visited he was very unhelpful, rude, and totally unprofessional. I won't be going back, and would rather travel further than be subjected to that again.I also agree with another reviewer RE trying to push the more expensive options. I always prepare my parcels before I take them and know what service I want. I've found that no matter who serves me they always try to push the more expensive options. Sometimes they offer two or three options, none of which are the standard delivery. I can only imagine that folks less used to what options are available would not even realise there is a standard/cheaper alternative and so will pay for a more expensive one unwittingly. Never had this in any other PO and I visit many different ones.I will be writing to the PO to share my experience.
March 2022 by Mike F.
I've never found the Postmaster to be friendly or even personable in this store. But each to their own... However, last time I visited he was very unhelpful, rude, and totally unprofessional. I won't be going back, and would rather travel further than be subjected to that again.I also agree with another reviewer RE trying to push the more expensive options. I always prepare my parcels before I take them and know what service I want. I've found that no matter who serves me they always try to push the more expensive options. Sometimes they offer two or three options, none of which are the standard delivery. I can only imagine that folks less used to what options are available would not even realise there is a standard/cheaper alternative and so will pay for a more expensive one unwittingly. Never had this in any other PO and I visit many different ones.I will be writing to the PO to share my experience.
August 2021 by Kylie Ann
Will never use again! had to post a few prepaid items here as my usual post office was closed due to flooding. I posted a few parcels and a few large letters but one was handed back to me after the woman tried to pass it through the royal mail large letter size slot and it touched the sides ever so slightly but yet still passed through without force. She said I would have to pay for it to be sent as a small parcel instead. I asked to test it myself and got it through easily, I then crushed the large letter box down slightly more so it passed through even easier but she still wouldn't accept it and told me to put it in the post box across the road where I wouldn't receive proof of posting. I have been posting the exact same packages at another post office for the past three years without any issues what so ever. This was a clear attempt to sell me another service for more money and nothing more, a formal complaint has now been made to the post office.
August 2021 by Kathryn Nissen
First class service. I live in Llandeilo and pop in often for various services. absolutely delightful people work here. Friendly and caring. Efficient, knowledgeable and helpful service with a big smile and warm welcome for both me and my dog Boise every time.. It is one of my favourite shops in Llandeilo. Thanks to you all. xx
March 2019 by David Smith
I'm not sure whether the previous reviewers are talking about the same Post Office that I have been been using !!! My experience has been that
September 2016 by Jordan Rolls
Needs more Alex
