March 2024 by Nick Edwards
Sent over an enquiry for 52 windows, no reply. Not great, you would have thought they would have jumped at this being so local.
February 2024 by Susan Wilson
Doors fitted 4 years ago. Problem today with bottom lock. Someone came within 3 hours. Door had settled (leaning slightly), and therefore lock jammed.Fixed it straight away. Also recentred back door.Fantastic friendly lads. Even though my door company went bust, upvc outlet still sorted it for me.Great service ?Thank you ?
October 2023 by Claire Mccabe
Fantastic service, front and back composite doors fitted. Awaiting windows...would recommend.
May 2023 by nic huws
I had a new door fitted, however it was far from straight, the lock needed lubricating and the glass needed sealing. I was told that the door was a square cut and needed a firm push to get it in the frame and it would settle ! I was ill at the time so it wasnt a high priority to enter into a dispute. The glass was sealed and the door was rehung. It was an improvement but only just. I was given advice on closing the door before engaging the lock, as if i were contributing to the situation. The door still does not glide into the frame and is far from straight, it is reminscent of a swolen wooden door that need a firm shove. The little guide grooves on the hinges are not lined up. Its only now that I feel better that this task has become prioritised to contact the firm again. However, there has been no response from their website contact form. The photos show the 4 corners of the door
April 2023 by Simon Dunning
Great service, quality products fitted professionally.
April 2023 by Dylan Hall
I have recently had a full house of windows and doors fitted by The Upvc Outlet and couldn?t be more happier with the quality and workmanship. I would highly recommend and will be using them again in the future.
March 2023 by Max Jackson
Great customer service and very happy with the product.
March 2022 by michelle walker
Poor standard of fitting, door, window and frames supplied were chipped and stained. Poor customer service, all communication was via messenger. I do not recommend this company!
March 2022 by Prad Lukka
Purchased Solidor in late 2019.Lock mechanism ceased, contacted UPVC and was asked to contact Solidor directly who said that I should contact UPVC Outlet as my contract was with them. Had no joy with UPVC Outlet. Solidor kindly delivered new mechanism and sorted out a local locksmith. In the meantime, UPVC refused to pay locksmith fee back to me. Solidor have issued a credit note for the locksmith cost to UPVC Outlet. Various emails and months have gone by and nothing from UPVC outlet?Very dissatisfied customer of UPVC Outlet
March 2022 by Adam Serruya
Purchased a front door in frame from them and when I had problems with the door warping in the sun they wouldn't communicate with me. When I finally after months of trying got them to reply I had to fill out forms etc etc. another month waiting then they informed me their supplier had gone bust so they couldn't honour any warranties. So would not recommend anyone doing business this way.
March 2021 by Face Man
Ordered on the website, on a Sunday, arrived on the day stated. Good quality materials, at very competitive prices. Will be using again, and would recommend to family and friends.
March 2021 by Roger Monks
Brilliant guys excellent service and great knowledge
March 2020 by David Grimes
9.05 24/4 I made an appointment for someone to come out to do a survey to replace my front door. I was told someone would be out the next morning - no one came - I also took time off work - rang their office said someone would come out on the 26/4 first thing as I have to got to work - no one came. Rang their office 10.39 said he was coming but couldn't get in touch with him. 13.04 rang office said he was on an emergency call - spoke to office manager - apologised said would continue to try to get hold of him but in any event office manager finished at 5pm and would update me before she left (lost a day at work) - no one got back to me - still haven't - I've given up with them. Maybe this is an isolated incident, but for me I won't be requiring their service.
March 2019 by Ian Jackson
Very Very happy with our new door, from start to finish nothing was to much trouble. xxxx
March 2019 by Colin Carr
Excellent service would recommend
