October 2023 by Eddie Raymond
Fuel card declined this morning,young girl on the till was wonderful.Believe she was called Hannah.Then I received a call from the manager (female).Who proceeded to give me nothing but attitude,talked over me wouldn?t let me finish my sentence.Absolutely appalling behaviour and attitude.Full respect to Hannah for be so polite,helpful and patient!
October 2023 by John Mollatt
Went to use points from loyalty card - said they couldn't be used as "system issue" - absolutely useless
October 2023 by Alan Birkhead
Just visited while the coach I was travelling on filled up with diesel so didn't actually visit it
July 2023 by Chelsea Cameron Music
Just went to post two Yodel parcels.Young girl on the till was very helpful and was trying her best to type in the codes manually as the scanner wasn?t working.The manager (I believe) eventually came over and intervened and was very rude to me. I asked a simple question about my receipt. She was so rude and abrupt and walked in the back when I was still talking to her & I was left standing at the till not knowing the info I needed for my parcels, which concerned me.As a manager she shows poor customer service skills and not a good example for her colleagues & people she?s supposed to help train. Whereas the young girl who I think is still learning the ropes, was very kind, polite and helpful.
June 2023 by Keith Brady
Part of Holywell Services, apparently the WC has been out of order for months.Pleasant young lady in Mac Drive Thru opened the main door so that myself and another poor chap who was literally busting could use their Lavatory.The Garage has an Asda on the go store, how much money do these people want? Fix it! It isn't fair on the staff who get the backlash. Cynical profit mongers.
June 2023 by Karen Lythgoe
Staff great very apologetic for toilets not being open I did not want to go Marie's so paid for fuel and went
June 2023 by Terry Hughes
Staff were slow to serve, didn't make any eye contact, and extremely rude when speaking, you got fuel yeah, answer was no thank you
May 2023 by Owen
Absolutely disgusting service by the male staff tonight, apparently the tills were down but he hid out of sight for 40 minutes presumably in the back and did not respond to multiple bangs on the windows and truck horns blasting as there was a concern for his safety.When he decided to come up front to explain what happened, my partner was met by an abusive arrogant attitude shouting at her while chewing gum.Yes a job can be stressful when things aren't working but that is no excuse not to inform customers of the situation and leave them waiting outside for so long to then only be met with abuse!Shameful and should be sacked!
April 2023 by Chlopher
Absolutely disgusting service by the male staff tonight, apparently the tills were down but he hid out of sight for 40 minutes presumably in the back and did not respond to multiple bangs on the windows and truck horns blasting as there was a concern for his safety.When he decided to come up front to explain what happened, my partner was met by an abusive arrogant attitude shouting at her while chewing gum.Yes a job can be stressful when things aren't working but that is no excuse not to inform customers of the situation and leave them waiting outside for so long to then only be met with abuse!Shameful and should be sacked!
April 2023 by Dan
Is what it is I suppose, plenty on sale, good variety
April 2023 by Dean Drumm
Staff don't apply prepay rules consistently. Fueled up here on way to Holyhead ferry, staff member didn't understand or bother to take debit or credit card prepayment like any other petrol station would do, no problem taking cash though and sticking it under the till until I was done.They'd no issue opening the pumps to other drivers with UK plates.
April 2023 by Patrick Higgins
Actually an all right place to stop for a coffee or sandwich. Friendly helpful staff
April 2023 by Roy Briggs
Very helpful and friendly staff. Great choice of items. Fuel was reasonably priced.
April 2023 by David Aldred
Great services this, everything you need and a McDonald's next door ?
April 2023 by Julie Dale
NO TOILETS ON NANK HOLIDAY WEEKEND. £1.49 per litre for petrol . AVOID AVOID AVOID
