September 2023 by B781UUclairep
Our wedding was everything I dreamed of and more. The team at Soughton Hall made everything so easy and effortless and all of our guests were so impressed with the venue. The team including cleaning and bar staff were attentive and nothing was too much trouble. I honestly could not have asked for a better day. Thank you so much
August 2023 by 857elind
The perfect wedding venue! I am so glad we had our wedding here! It was everything I wanted. The team were fantastic! Everyone said it was the best wedding venue they?d been to! I would 100% recommend!
November 2022 by christine252015
My Son had his wedding here Sat 19th Nov 2022, what a fantastic venue! the rooms were lovely, nice big bed and fluffy pillows The staff well what can I say.... they were all amazing the service was fantastic and nothing a bother to them I would definitely recommend them you won't be disappointed :)
September 2022 by DelamereTony
Daughter and her fiance's wedding in July. Lovely venue, staff really helpful during Ceremony and Reception. Wedding Breakfast excellent and superb staff service. Unfortunately one or two niggles: tea and coffee, which we paid extra for, were only luke warm; evening buffet was not served to guests on the marquee terrace. Breakfast the following morning for guests who had stayed in the Hall seemed very much an afterthought and frankly was poor - long waiting times for cooked breakfasts, continental breakfasts virtually non-existent as items "hadn't been delivered", tea and coffee again luke warm with guests returning their cups. Staff disorganised, though admittedly very tired (why no staff rotation from the previous evening?) Really embarrassing as guests had paid up to £170 for their rooms and breakfasts were very much inferior to those provided by cheaper national hotel chains. Wedding coordinator difficult to get hold of in the weeks before the wedding and long response times. Overall 4 stars because of the impressive venue and excellent Wedding Breakfast, but overnight accommodation is over-priced.
April 2022 by julie s
What amazing venue for a wedding. My niece was married there it was very beautiful. The staff were very helpful and friendly . Grace the young lady serving the drinks was lovely had a smile all day. Truely a lovely day.
February 2022 by Chris_n_Jude
Attended my nephews wedding, wow what a wonderful day. On the worst day for weather in years the staff here managed to turn a potential disaster in a marquee to a wonderful reception in the most beautiful dining room. The food from the canapés to the main meal through to the finger food in the evening was simply stunning. The service from every single member of staff was faultless so friendly and attention to detail from the start of the day through to the evening was amazing. One member of staff whose name was Grace worked all day from 1pm till very late evening and when we went back on Saturday for breakfast she was still there smiling, a credit to your company. I must add the training your staff have received is an absolute credit to the management and team.
October 2021 by sylviar235
My son and his fiance got married here and I can't rate it highly enough. From the start of the day through to the end, nothing was too much trouble. Every little detail was perfect. The bedrooms are out of this world. Fantastic. I highly, highly reccomend.
October 2021 by Vacationer621733
Quite Simply.. Stunning ! My son Oliver , and now Daughter in Law Sarah were married here. Absolutely everything that could be perfect.. was. The staff.. simply outstanding The food.. 5 ?? ?????????? The Setting ? Beauuuuuutiful! The Weather .. Perfect. Take a bow Saughton Hall . Magical.
September 2021 by Graham Barnabas
No best odds guaranteed like the other bookmakers in the area and the one staff member seemed more interested in answering her phone than giving assistance
September 2021 by Megan W
Wow! Where to begin? We recently got married at Soughton Hall and our wedding was a dream from start to finish thanks to everybody at Soughton Hall. We had originally booked to get married in Spain which was postponed 3 months before the original big day due to Covid and then cancelled the year after. After the cancelled wedding we decided to get married nearer to home. I searched for venues on the internet and as soon as we stumbled across Soughton Hall we knew it was the place we would get married. It was the only venue we organised to view in the UK, it was truly love at first sight. We only had 6 months to organise everything for our summer 2021 wedding but everything slotted into place so perfectly. My family and I absolutely loved our visits to Soughton Hall. From the original walk around to food tasting, we loved it all. Every time we drove down that truly majestic driveway, we fell in love with the place a little more. The hall itself and the grounds surrounding it are so beautiful, it is like something out of a fairytale. My bridal party and I had the opportunity to stay in The Lodge the night before which we absolutely loved. The welcome platter and bottle of prosecco was such a lovely touch! We moved into the main hall at 6am and had a lovely breakfast whilst we got ready. When the staff found out I was a vegetarian, they brought me up my own individual breakfast which was so kind of them. So many of our guests commented on how perfect the day was. Many said they had never been to a wedding like ours which ran like clockwork. Everything was thought of and everybody was catered for. Soughton Hall deserves to be not only one of the top wedding venues in Wales but internationally renowned too. Everything about this venue is absolutely out of this world. Soughton Hall is a truly special venue in itself but truly what sets it apart from others is the attention to detail and the professionalism of all its staff. The customer service all of us received on our wedding day was absolutely incredible. From the greeting of our guests, to the canapes and welcome drinks, the amazing wedding breakfast served to the evening bbq and reception, everything was exceptional. Staff introduced themselves to guests who had specific allergies, Stephen was present throughout the whole day and the wedding coordinator Rachel was always there to guide us through every part of the wedding planning process and the wedding day itself. Many of our guests identified a member of staff with short blonde hair (sorry we can't remember her name) for going above and beyond and Esther was amazing too. All the staff; from the servers to the evening bar staff were so friendly and welcoming to all our guests. Some of them were there to say goodnight at midnight and back to look after us at breakfast the following day. All the staff were so hard working and nothing was ever too much trouble for any of them. From the bottom of our hearts thank you to all the staff at Soughton Hall for making our wedding day, the happiest day of our lives. Please contact us if you ever have any Christmas/Valentine's day dinners, stays available at the lodge, we would love the opportunity to visit Soughton Hall again. It will forever be the most special place to us both.
August 2021 by 315fionac
We can't begin to say how thankful we are to have found Soughton Hall for our wedding. After looking at many establishments we decided on Soughton Hall, and we can wholeheartedly say we have no regrets. The location is beautiful and the staff were amazing. We were blessed with weather and from start to finish, the standard of care and attention to detail was impeccable - not just from the senior staff, but also some of the young and probably less experienced members of the team - everyone contributed seamlessly, and, as they say, you are only as good as your weakest link. The food, rooms and the whole experience from start to finish was 5 star. Nothing was too much for Soughton Hall, they were so accomodating and everyone went above and beyond to make our day perfect. Even to help chivvy up slugabeds who obviously had indulged too much on the previous evening, and were reluctant to present themselves at a very respectable hour, and providing some toast despite them missing breakfast in the morning. They could not have been more helpful, obliging and be with good humour about the whole thing. Special thanks to Kayleigh, Rachel and Stephen who were exceptionally brilliant not only did they organise the day but any request we had big or small was sorted, and we did have some unusual requests i.e. Alpacas. They were highly professional at all times and made sure that everything was as expected or even better. Please thank ALL the staff for their efforts, we couldn't have ask for anything more.
August 2021 by PaulN1575
I don?t normally write reviews, but the stunning setting that is Soughton hall and the friendly professionalism of the the staff on our wedding day was second to none. For me it comes down to the little details, and the fact that nothing was too much trouble for any of the staff. Kayliegh and Stephen were exceptionally brilliant not only did they organise the day but any request we had big or small they would sort they were highly professional at all times but with the added demeanour of feeling like my Newley wedded wife and I had know them for years and they were part of the wedding. The food was 5 star, the rooms were 5 star and the whole experience from start to finish was 5 star. My wife and I had so many comments that it was one of the best weddings they had ever been too and a lot of that feeling comes from the venue being so accommodating and absolutely on point when it comes to a luxury wedding experience. Thank you so much for making our special day the best it could have been. Many thanks Paul Nolan
August 2021 by R6867FSlaurenf
After a day or two to reflect over our wedding on 27th July 21, we?re still struggling to stop talking about it! We originally had our wedding booked for August 2020, which for obvious reasons had to be postponed, Soughton Hall were so empathetic and helpful in making sure that we were at ease, offering us a new date in 2021 free of charge - something which we?d seen other venues offering but at a much greater price! The day was absolutely unbelievable, the weather turned out in true Welsh fashion but that didn?t stop the amazing staff at Soughton Hall. From minute 1, they were on the ball, the service was above and beyond in every aspect, to the extent our families were shocked at how amazing it all was! The food was perfect, from Canapés, to the 3 course meal and evening hog roast, to the breakfast the following day, there was nothing that people didn?t like! the catering staff deserve every bit of credit they receive! Naomi and Rhian were fantastic in planning and ensuring we knew everything we needed to know about how the day was going to work, as were the rest of the team We came away from Soughton Hall absolutely gutted that it was all over, to the extent that Lauren had to stop her car for a little cry at the end of the road upon leaving, and that just goes to show how brilliant the day was, they deserve every award they win, massive thank you to everyone!! ??
November 2017 by Steve Parkinson
A very accommodating betting shop with some lovely and polite young ladies working there. I always feel welcome and enjoy a good conversation and hot drink. Easily my favourite shop to place a bet.
