November 2023 by Alex
Very good service the staff is always amazing with my daughter, she broke her glasses and they fixed them straight away
November 2023 by Dafydd Short
I recently had an emergency appointment at Spencer's Ebbw Vale, and I must say the experience was outstanding. The staff went above and beyond to accommodate me and provide excellent care. I'm truly grateful for their exceptional service during a stressful situation. Highly recommend this clinic! ?????
October 2023 by Robert Bishop
Returned glasses for the 5th time today with the same problem.The screw holding the lens in falls out or breaks off and lens comes out.On this occasion they said they couldn't effect a repair because half of the screw was left in the frameThey would not replace the glasses even though they was obviously a on going problem with them.Absolutely shocking service to a customer of over 25 years.Will go elsewhere in the future.Before you become a customer of Specsavers check out the one star reviews.The customer service here is dismal.
August 2023 by Tyrone Edwards
Very bad buy one pair get one free 150 pounds thin lense out then go up to 389 shocking left feeling humiliated. Don't even deserve one star.
July 2023 by M G G
Fantastic service and honestly you will never get a better optician than rizz. He is great what a guy, totally down to earth,friendly ,pleasant and the list goes on. Thanks rizz .
July 2023 by robert knapp
Very busy, seemed short of staff. Customer service a bit rushed.ittle time given to assist in the selection of spectacle frames etc. Then Two week wait for new glasses
June 2023 by Roger Regan
Very friendly staff.Seen on time ove appointment.great value glasses.Only problem parking can be difficult
June 2023 by Wendy Hill
There perfect thanks and the service you provide was so quick and very helpful staff
May 2023 by Mark Painter
The people here was absolutely lovely. Didn't pressure me into buying anything in store. Was completely open and honest when i was going to buy from glasses direct. They said with my eye condition it just might be safer to buy instore. I got a really good deal for a pair of normal glasses and a pair of sunglasses. Would 100% come back to this store again. Thank you!
April 2023 by terry vaughan
A five star first class service. My specsavers glasses had a screw broke away, The Kind Lady fitted a new screw and my glassess are good as new. No charge to repair my glasses, i am a very happy customer and highly recommend Ebbw Vale branch of specsavers and it was done in 30 minutes i went for a walk and came back to my glassess. Very happy with excellent service
March 2023 by Grant Ferreira
What can I say but themost friendly and customer service centric company/branch I have had the utmost pleasure of dealing with.Everyone deserves a raise.
February 2023 by ASSASSIN Fishstick
My greeter Kimberly was helpful and as always staff very pleasant and helpful too, I have been going here for years.
December 2022 by Mark
Would like to say a great big thank you to Kelsey at Ebbw Vale store for her patience and professionalism in her approach to customers. I have visited on several occasions and have been very indecisive when choosing. Nothing has been too much trouble for her and she has made me feel confident in my decisions. She is most definitely an asset to the company!
November 2022 by Julie Watkins
Gave ma an emergency appointment immediately, and the service was excellent. Thank you
October 2022 by Helen Anne Brown
Hubby came for regular check up needed glasses which was fine, they said about the 2 for £69 offer which hubby was happy with as he needed 2pairs time they added everything up came to over £200 i said we cant afford that, they got the cost down to £154 paid it went today to pick them up only 1 pair told the girl your serious ? 1 pair for £154 you got to be joking, 2 pairs were ordered,the manager came and told me yes its only for 1 pair, your having a laugh i said she said sorry i didnt explain things properly did i, no you bloody didnt, only went on to say you got to pay another £39 for the other pair, what a rip off, i will never step foot in there again. When they say 2 for 1 dont be fooled as its not
