July 2023 by 705katharinaf
The hotel and pub is located right on the high street but the library building shield most of the noise from the street. The hotel is in an historic building so the floor in our room was almost comically uneven - I suppose it adds to the charm. Denbigh Castle is very close so you can do that on foot.
July 2023 by 755darenb
We were told we needed to book, so we did, when we got there we got ignored by the 3 bar staff, when they eventually saw us, they said someone has just sat on your table, we were seated at the back of the pub out of the draught of the propped open door. Drinks order was taken but told they didnt have cucumber for hendricks gin, because they have been busy today. Then they found the cucumber in the kitchen. I ordered food to then be told the menu we were given was not the up to date one, without the camembert we wanted, and heres a new menu, ok so i ordered the burger only to be told, we dont have any burgers left. We got up to pay for the drinks and leave, the young man behind the bar didnt know what we had to drink???. Just 5 mins ago. Get your act together, we wont be back, we we to another restaurant were the service was very good
April 2023 by Fraser H
Steeped in history the guild hall sits next to the castle. Dating back to the 1400?s, there?s not a straight or level edge in the place, the floor boards creak and the foods pretty good. If your looking for all mod cons etc it?s probably not for you but I loved it.
February 2023 by Oscar Price
Very nice shop but very VERY! poor hospitality.a staff member working on tills named joe was wasting my time by not knowing how to make my meal deal come up to 4 pound.very poor customer service!
February 2023 by Billy Wilde
Very nice shop however poor customer service from a staff member called Jo was very incorrect by saying it was only a medium coffee in the meal deal and that it said it on the machine however she was wrong and didn't specify any size on the machine making me pay more than I should have
February 2023 by AlwynnB
When we phoned about booking we were told that teh January offer was half price main courses and we booked for two on athe last day of January. My wife had mussels and I had scallops; both were delicious. For mains my wife chose plaice and i the Jurassic sirloin, cooked blue. The plaice was lovely. Unfortunately when i cut through my steak it was barely pink. The head waiter came over and, having started to rspond by saying it was difficult to cook a bone in steak blue, very quickly said it would be changed. The replacement was truly blue and possibly an even better piece of meat than the first offering. So, well done, with a very positive response
January 2023 by OnAir38711590404
Booked a table for 8 for Santes Dwynwen (welsh Valentines) with the children and their partners. Had a very warm welcome off the host and hostess - drinks ordered and delivered to our table. The meals we ordered were all excellent value and plentiful - clean plates all round (always a good sign!) Have been a handful of times over the last few years and it?s always been a bit hit and miss but following this evenings fayre and service we will be making here our go to resteraunt in Denbigh. Very impressed!
January 2023 by C6650IBmelissap
I popped in today with my mum as I?m visiting from out of town and was not very hopefull about finding somewhere spectacular to eat in denbigh? but I was wrong! The moment we walked through the door it was like stepping back in time, the music was beautiful, the decor, the candlelight and the lady who ran the bar welcomed us like locals and made us feel like we were home, Sunday lunch dinner was incredibly generous, beautiful glazed carrots with big slices of beef and all the fixings. It?s the first time in a long time I?ve not wanted to leave a place because we felt so well looked after.. highly recommend if ever you?re in denbigh! Thanks to ?jazz? for such a warm welcome ???
November 2022 by Natalie W
We were put in the wood room it was snug with plenty of room for the 26 of us, the food was beauitful really lovely and plentiful portions, I would highly recommend. The owner even gave us all a free shot before we left, we will be coming again
September 2022 by alexrI6930UE
We stayed here with our 4 dogs and the staff was so lovely and happy for us to be there with them and give us a bigger room because of them the food was so lovely and the breakfast was great. The room was clean and was quiet at night. We will definitely come back here
August 2022 by kathrynbA6459XS
We stayed here for 2 evenings with our Dog ? the staff are super friendly and polite, nothing was to much trouble for them ( Jazz ) was so friendly and made us feel very welcome to be there with our Dog and the owners wife with their little girl came over to say hello us ? Food was excellent and hot and the breakfast was perfect. Rooms where comfortable and large and clean. We will be back again Thanks Kath and Lee
August 2022 by Trail52933297326
Stayed here on 13th Aug for one night hosts went out of there way to accomodate us with early check in. The room we had was really lovely and very big, four poster bed huge bathroom we sayed in the Denbigh Suite excellent would highly recommend this hotel. Staff were very freindly.
August 2022 by Jorobbo77
Wow, what can I say! 1st night and from the moment we walked through the door staff could not be more helpful and welcoming. Nothing is too much trouble and there is such a relaxed and friendly atmosphere. Hotel is amazing, absolutely love the old building and the quirks that come with it! Rooms have everything you could need and the food is simply delicious! Loving our visit so far ??
July 2022 by heddweng
Visited as a family last night staff were so accommodating. Owners were so welcoming and couldn?t do enough for us. We had a lovely meal with all children happy, We felt so much at ease and felt so relaxed. Worth a trip out will be visiting again and recommending to family and friends.
June 2022 by Ajseddon2016
Stayed here as we attended a local Wedding and everything from check in to check out was fab. The staff were so friendly and polite. Everyone from check in desk to bar staff made us feel welcome. Had a really good night's sleep in the super comfortable queen size bed and enjoyed the tasty breakfast.The room had everything we needed including tea & coffee making facilities. We will be returning in the future. Thank you for a lovely stay.
