May 2023 by Liam Williams
Why are you never open at times most people can get to you. 8-10 on Monday is useless. And closing at 2pm the rest of the week is no good either! Most people don?t finish work till 5pm! And even worse you have not put the tracking number on the failed to deliver slip so can reschedule delivery and your automated phone system is garbage.
March 2023 by adebiyi victor
Great service provided
December 2022 by Kayleigh Leanne
States online they are open went all the way there yo collect christmas presents for them to be closed and all staff laughing outside the gates. Should be ashamed of themselves all for bloody extra pay it's a joke
December 2022 by Nia T
Easy peasy to get my parcel. Quicker than redelivery
May 2022 by Katherine Bentley
Ok if you know when they are open.
August 2021 by Steve Davies
Not really a visitor attraction unless you have a thing for posties but you could pick a parcel or two
July 2021 by len clarke
why cant you on 'fee to pay', utilise the facility , will not accept a genuine address?
May 2021 by Colleen Poole
The carpark needs to be opened to the public, trying to get parked to pick up mail is ridiculous x
January 2021 by Bilge B
Where's my item? You left paper inside my house, but I couldn't find it my item.?
January 2021 by s arabella
Always polite and helpful!
November 2020 by Dave Pearson
The default is to leave a collection card rather than try and leave in a safe place or a neighbour. Then when you go to the depot in Queensferry to collect it?s only open in the morning which is no good for people who work, if you do go in the limited collection times you will also find it very hard to park. I cringe when someone sends a parcel through Royal Mail you can pay for first class post but only be able to collect on a Saturday morning making 1st class a joke. We all have far better things to do on Saturday mornings. Overall a terrible experience and still has a 1960?s mentality to customer services. . . Needs to change!
November 2020 by Karol Wo?
Short opening hours and terrible parking
November 2020 by taff mech
The guy on collection is always friendly and helpful
January 2018 by david browne
Why bother with a phone number when nobody ever answers?
December 2017 by g pi
Open from 8:00 to 12:30 - joke! There is no space for customers vehicles. No one is answering the phone. ...and nasty man in the counter. Good luck with them.
