December 2023 by Billy Curry
My daughter just arrived to collect her parcel that Royal mail had just delivered there. she has just been told by the staff, i can see your parcel on the shelve but you cannot have it. it was delivered 30 mins ago but it now has to be checked in by a qualified person before i can give it to you, there is nobody available to do that until tomorrow, but you need to be here at 8am otherwise you cannot have it until the new year. How on earth can this be allowed to happen 2 days before Christmas.
October 2023 by Joseph Talamantes
Visited this post office as I was passing through the area. A lady I think was called Sharon, was really helpful and although there was a queue she was efficient and smiley throughout.
October 2023 by Kara Nicholls
I usually wouldn?t post a review for a shop like post office, but Sharon was so lovely to me when I went in and she really cheered me up. Shout out to her!
September 2023 by J E
Attended approx 1030 Sunday 3/9/23. The young man (tall, blonde/fair hair) watched me queue behind another customer up an aisle. Then before serving me accused me of pushing in advising another gentleman was first (who had started a second queue after me). I corrected him and actually advised I was waiting before this man. The employer asked the man if this was true and his attitude towards me was appalling. The employer told me I was queuing in the wrong place, but stood right in front of me for 5 mins and didn?t say anything. He was awful. A bully. I?m pregnant and this experience has been very upsetting for me. The attack was completely unprovoked and unnecessary.I will never come to this store again. This employer needs to have some customer service training and I would like an apology.I have also logged a complaint to Royal Mail as this was the reason for my visit.
May 2022 by Beverley Williams
Wanted to use post officeExplained to me that they were unavailable for 45 minutes as they were updating.I explained that l had already been to Queensferry and they couldn't print out anything.Stone faced assistant said again that they were updating.Really not happy. Updating should be done outside opening hours.
January 2019 by Jo and Chris Marchant
Post office inside spar, so open at all times the shop is. Most staff are friendly and helpful. Occasionally takes a while to get served if they are busy or have a difficult customer