November 2023 by Carolyn Yardley
Supermarket with opticians on site. Also you can book a holiday. Also you can get a key cut. Petrol station on site
November 2023 by Ella Grey
I absolutely love asda, i would recommend expanding your music area, or atleast filling it with other types of music cd's. I saw another review on here which said that asda should add some kpop albums, i have never really though about this because i usually shop in liverpool for kpop albums but now i realise that asda is a shop that caters to all products and isnt just a food shop or just a clothes shop so therefore i think that maybe asda should research into kpop albums and add a few of different variety in price and size. Thanks and please concider!
October 2023 by John Steele
30/10/23 Pizza counter staff quite rude. Made to wait for 10 mins whilst a member of staff didnt interact just ignoored then another member of staff asked if she could help. Asked for a pizza to be made as none made up in the rack. We close at 7pm! she said, I replied with didn't realise it was 7pm - (it was 6:28) I have to clean and then continuied ranting justifing why she was refusing to serve customers (we had said nothing apart from we didn't relaise it was 7pm) No opening times displayed at pizza counter. Myself and my partner both work in public facing roles and know the struggles and frustraitions but his isnt how staff should interact. Training needed. Just an acknowledgement from the member of staff who was cleaning the chicken counter would have saved us waiting and the torrent of abuse from the lady working the pizza counter, like mentioned if there was advertised times on the counter this would avoid any confusion beacuse when i see a counter with all ingredients out still i assume it is still open.
October 2023 by Len Royles
Lots of soft fruit missing, just empty slots.Trolley line tills just a nightmare. Only able to put two bags down. Attendant extremely unhelpful. Had to get attendant assistance several times, each time I added extra bags as well as items miss weighed. Asda needs to sort out whether they need customers to have a good day or not.
September 2023 by Olivia O
We did a large order, they replaced 4 milkshakes with 2 bottles of water. Not even similar to milkshakes and no phone call to let us know? Missing food from the order and was stone cold. Bear in mind this was an £85 order, when we called to complain they advised us to just go through Just eat. Not helpful.
September 2023 by Flavia G
I am currently in Macdonalds writting this review. I don t normally leave reviews, but I am appalled by the way the manager on duty has dealt with this situation. So,i ordered my meal and as usual i didn t receive a receipt as the paper is always off!!!! Number 74 is called, few seconds later 78. I went to the counter when 78 was called and realised it wasn t my order. Mine was 74, but because i had no receipt i didn t remember well. Anyway it was a matter of a few seconds before my actual order was called, but still my fries were ice cold. I am not paying to receive cold fries, so i asked for a hot portion of fries, however the manager put the blame on me in front of everyone that my number was called "ages ago" when in fact was a matter of only few seconds. It has been more than 5 min now and my fries are still warm. I am sorry but this is unacceptable for a portion of fries to be screamed at and put the blame on. This is not good customer service at all and definitely not good management!!!Maybe she should be told and more customer service trainning to be given.
September 2023 by Steve Harris (Bomber127)
Plenty of parking, large store. Rarely can't find what you need. They have george and food outlet onsite. Barbers, opticians , electrical goods, and more
August 2023 by Skz
I love asda as it is but i would like to recommend looking into adding K-pop albums into the store, i have noticed that there is only 1 K-pop album in the entire of asda, and i think adding them may be a good idea because the closest stores that sell K-pop albums to here are ones in Liverpool or Manchester, and as i think we can all agree not everyone has the energy to drive to Liverpool or Manchester all the time, not only that but i know plenty of people who love K-pop as much as i do and it would bring in a few more customers from different interests, and lastly it would help expand the music section of asda since i notice that the music section isn't all that filled, well thats all i have to say, please take my request into consideration, thank you.- Kind Customer.
August 2023 by paujko
If you are ordering online- avoid! I ordered twice and twice I had missing items. Not just one item but multiple! Tried to call Asda , they are not helpful at all. Don?t order online with them, unless you want to pay for something that you?ll never receive?.
August 2023 by A G
Terrible manager. Started shouting at a lad who was busy making my order. If he had a problem he should?ve taken the lad to an office and had a go at him there instead of in the middle of the restaurant in front of all the staff and customers. I don?t appreciate seeing someone getting shouted at as they?re making my order. Manager is totally unprofessional and needs management training.
July 2023 by Dunc
Just had a great experience in asda, my autistic son wanted turkey dinosaurs and nothing else would do. I asked a young lad called "Danny" for help. He went above and beyond what someone stacking the shelves would normally do. Took me to the freezer where they should have been and the shelf was empty. That's where it would normally have ended but Danny who I could see was busy went in the back to look, came back with a scanner, scanned the barcode, found out the delivery was a week late and couldn't have been more apologetic. What a nice guy! Shame about the late delivery but these things happen
July 2023 by Tony Tony
Absolutely disgusting member of staff who spoke to a little old lady like she was something she had stood in, she only asked for a carrier bad at the self service. If it had been my mother like that I'd be after her job. Will never ever shop here again. Disgusting vile human. Sure another member of staff referred to her as Sharon dymont. Will also be making a complaint to head office and contact the evening leader as the general public need to be known that the infirm are not safe in this location. Edit the time and date was 30th June at around 10 am it was a blonde lady with glasses.
June 2023 by Lacey Lacey
Was disgusted of how a family was treated today at the self checkout at about 10am I over heard the female checkout assistant speak in a rude and abrupt manner to a elderly lady who had asked for carrier bag it seemed the member of staff was annoyed that the elderly lady had to repeat herself requesting the bag disturbing her conversation with one of her colleagues, I watched her question the same lady was she going to pay for certain items left in her trolley the lady was still scanning her shopping however was questioned in such a rude manner, her family members that was helping the lady questioned the staff member as to why she was being so rude to their mother/ grandmother they were not happy with this staff members conduct I wouldn't of been either, the next thing security was called and this family was spoken to like they were in the wrong treated like criminals and was told loud enough for me to hear 3 tills down to gey their shopping and leave and don't come back!!! I couldn't belive what I was hearing the checkout staff member a blonde lady with glasses I belive her name was Sharon was completely in the wrong yet this family was accused of being abusive and banned from the store absolutely shocking especially towards an elderly lady, staff training is very much needed on good customer service shame on you Sharon at trolley self checkout I hope this family log a formal complaint as I know I definitely would be had this been me sort it out asda
June 2023 by Matthew Harding
Reasonable pricing. Scan as you shop is available & generally works well. Use the Asda App to get worthwhile money off vouchers & deals. Better in Q'ferry at stock-level management than they used to be. The clothes section has abandoned boy/girl segregation in the children's section, but not in styles & design... which doesn't make much sense on either count.
April 2023 by yeetster 01
Worst self checkout assistant I've ever come across! Rude,inpatient,why is she even in the job. There was no passion into her work at all..she needs to go on a customer care course.and it was not just us that she was like that with another customer had a few words with her so that's him and us that had 3 different transactions she was rude too!!The other man and women working that day was very helpful and very plesant customer services was brilliant,helpful happy .its a shame she let's the self checkout department down!She needs a customer service course renewed ASAP! Please feel free to contact me for the name
