January 2024 by Silverback XXX
Some good cloths but they could with a bigger range, more stock as well as bigger sizes in store. Staff friendly.
January 2024 by Benjamin Cooke
Just a warning I had items as gifts for Xmas and I needed to exchange them for the next size up. When I went to exchange them for the next size up I was charged money to exchange for the next size up, before I paid I asked is this right as this is the only store I heard of that charges different prices per sizes. He assured me it?s because they used more materials in manufacturing. I left the store checked their website and noticed no matter the size of the item the price was the same, I then went back in the store and checked the ones on the shelf and all sizes was the exact same price. I then confronted them with my findings and then had a refund. I thought maybe this was a one off mistake from someone new or didn?t know what they was doing, but after talking to friends and family they also tried to do this to others recently.
December 2023 by Tom Evans
Couldn?t find the right colour of a coat in store at the Cardiff branch. Called and spoke to Tracy in the Cwmbran branch about 10 times, super helpful and patient with me. Now I?ve bought 2 coats instead of 1..
December 2023 by Lily Collins
The gentleman who was working in a checkered shirt was extremely helpful in helping us pick which trousers to wear. Very passionate about style and fashion 10/10 customer service.
November 2023 by Anthony Murphy
Bought some men's clothing for my son. The sales guy we dealt with was helpful friendly and knew his product. We left with a few items and were very pleased .
July 2023 by Adrian Williams
Good quality
June 2023 by perry attwell
Disappointing
February 2023 by Hemsworth
Not a shop I've ever bought anything from previously but I bought a leather belt here on this visit.Well merchandised, clean and tidy. Polite member of staff.
January 2022 by Mathew Lewis
Nice olace
February 2021 by Helen James-Camfield
Xmas shopping for my son in law. Love the choices in store and found exactly what I required after a small time perusing.Attentive and happy sales staff who makes you feel welcome and goes the extra mile to help if needed. Well done Jack and Jones, Cwmbran
February 2021 by Wyndham Young
Nice clothes not normally my cup of tea pick up a bargain now and again, but I pop in for a brouse might see something I'll like.
February 2021 by Richard
Always pleasant and happy to help
February 2021 by Starbert
Walked past did not enter
December 2018 by Nick Churchill
Cwmbran shopping centre as a whole is brill. Free parking, mostly indoors and some decent shops where the staff are helpful and friendly. Although, there is an arrogant blonde woman (sorry, doesnâ??t really narrow it down) who works in Jack & Jones whoâ??s attitude absolutely stinks and has no customer service. Myself and a mate went for a browse just before Christmas and we felt intimidated as soon as we entered. She wouldnâ??t leave us alone, followed us everywhere and seemed very pushy to make us buy something and go. She made disrespectful comments and was very rude from the get go. On a separate occasion which was Boxing Day, I went with my partner. This time she wasnâ??t pushy and left us alone... BUT when I asked her a price on a pair of jeans from the sale rail which had no sale sticker on she grabbed the price tag said â??well itâ??s half price!â? And flicked the price tag back at me with yet again more stinking attitude. Canâ??t fault rest of the staff and the shop but avoid that blonde woman like the plague!!!!
December 2018 by Wendy Jones
Good quality clothing bit expensive but if you want good quality then it's well worth paying the extra
