November 2023 by Jennifer Powell
I had new number plates fitted at the Cwmbran store today and the service I received was brilliant. The plates look really smart and they topped up my screen wash and checked my oil as part of my visit as part of their free health check service. Would highly recommend!
November 2023 by Philip Jenkins
The staff always treat me with respect. Jon was very busy but made 4 customers feel special. Myself and another customer were very novicey when it came to maintenance of our cycles. Jon spoke in language we could understand. Some cycle shops love to make you feel lesser than them because you don?t have a cycling background. The way I am treated in your Cwmbran shop encourages me to ask questions and gain knowledge from your staff. I have since changed my bike and I have signed up for your silver service and motor club. Well done to the team especially Jon.
October 2023 by Tracey Wright
Purchase a wiper blade for my car.After using their in house system in which you enter the car registration number, the wiper would not fit.On returning it I was told that they ?didn?t stock the blade for my car?!What?s the point of a car reg system when it recommend a wiper that actually doesn?t fit the car!!
October 2023 by christine scriven
Amazing service from the employee in the bike department at Cwmbran store.Sorted and fitted a new chain expertly.Gave some great advice.Highly recommend.
October 2023 by julie davies
Wonderful informative service. Answered all our questions quickly and clearly, made sure we were given the right information.Enabled us to make the right choice in our purchase.Will definitely return for future purchases.
October 2023 by Kelly Samuel
Perfect service from a young man this morning fitted a headlight bulb very quickly in torrential rain he smiled and chatted all the way through but that he took long mind knew exactly what he was doing ?
August 2023 by Martin Griffin
Staff very helpful on my visit today. Especially as I had forgotten to bring my reading glasses.Well done.
August 2023 by Michael Black
I Took my boardman slr 8.9c in for the silver service which I recommend to all customers, the staff were welcoming and polite and the bike engineer I like to call Craig prosser is brilliant and does the service on my boardman to a very high standard nice one again Craig ? ? ?. Mike Black.
July 2023 by Steven Groves
I got little mad at Cwmbran Halfords for a while I shouting downtown phone at them because the parts wasn't there but they did a a 10 out of 10 on my bike I couldn't of asked for any more thank you so much for doing a brilliant job on this bike of mine
July 2023 by Gareth Evans
I bought a stereo and all the fittings had a problem with the Quadlock ISO Radio Stereo harness adaptor it turns out that it wasn?t that at all the main harness off the radio is missing as well as some other parts on closer inspection it looks like it?s been fitted in a car before dirty face and barcode sticker no fuse I?m really not happy at all it?s absolutely disgusting behaviour I would recommend not going here for your car stereo might as well look on Facebook marketplace if that?s the standard of Halfords
June 2023 by Nell's Mechanical ManCave
Battery change done on a Ford Kuga.Was a walk in the park ! Great staff, job done without any dramas.Very professional service
May 2023 by Gary B
I called in as I was struggling to tackle a puncture on my new ? tubeless? bike ( that I had bought from another dealer, not Halfords). John was super helpful, friendly and explained that the tyre had not been set up as tubeless, explained my options and solved the problem. He also gave great advice for potential future puncture solving. Thank you.
May 2023 by cai Lear
Brilliant and friendly staff helped me chose my first proper mountain bike.
April 2023 by John Collin
ORDED 2 ITEMS ONLINE FOR HOME DELIVERY AFTER I PAID 1 ITEM WAS FOR STORE COLLECTION OTHER 1 BEING DELIVERED.IT'S IMPOSSIBLE TO PHONE THE STORENEVER AGAIN WILL I DEAL WITH HALFORDS, THEY USED TO BE A DECENT RELIABLE COMPANY
April 2023 by Anthony Griffiths
On the positive side, the store is always tidy and uncluttered. Staff are very helpful. If they are not sure of something they will find someone who knows more about your query/problem.On the negative side, the tablets they have dotted around the store to help you search for the right bulbs/oils/batteries/wiper blades etc very rarely work and if you are lucky enough to find a working one they can be painfully slow. It's only a small thing but so frustrating, especially when all the staff are busy with other customers