November 2022 by Emlyn Hughes
Brilliant service and prices
November 2022 by Harry Austin
Lovely friendly owner who was exceptionally welcoming and helpful, plus knowledgeable. You could tell that he genuinely cares about the products he sells and customer satisfaction. We found the perfect engagement ring here and couldn?t be happier. Thank you ?.
November 2022 by Karen Frawley
Very upsetting experience. Purchased watch for xmas present, faulty. Took back to shop asked if needed new battery or whatever, told item didn't have batteries so requested full refund. Shop assistant told me that she was not authorised to refund my money but she could send it off for repair. 10+ weeks. I refused this option as item was unfit for purpose. Shop girl said she would have to speak to the boss, I requested she do this straight away. Came back and said there was no answer and again reiterated that she could not refund. I questioned, therefore, should she be behind the counter if unable to conduct full business? Her response was extremely unpleasant in that she said "So you're saying I'm not fit to do this job" - completely untrue. I had to ask that she telephone her employer again and, fortunately, he answered and authorised the full refund. This process was carried out in silence on her part and when it was completed I said how I found her customer service very poor and I would post this review. Her response as I left the shop was to shriek at me "Oh, I love you too, thank you - Happy New Year!"Totally unprofessional, immature and a very disrespectful, churlish and unpleasant shopping experience.
November 2022 by Jane Seiga
Amazing customer service, always glad to help and the female sales assistant is just the best,. One of the best jewellers around, customer service is just the best.
November 2021 by Lyn Baker
I am so pleased with my purchase from this jewellers who I found to be helpful, friendly and knowledgeable, they had to order the item in and lived up to their promise to send via first class post, it arrived the following day, I am so happy with it and would recommend this jewellers.
November 2021 by Alex Jones
Went in to get a watch sized, Staff member was very helpful and quick, would recommend if you need a similar service!
November 2021 by John Baker
A very professionaly run business, very pleasant staff and amazing stock especially the Welsh gold. All the very best for 2021.
November 2021 by Ian Hughes
Excellent jewellers, grate range a pleasure to shop here.
November 2021 by Jonnydog1
Honest and professional jeweller - would recommend to anyone based on my recent experience.
November 2021 by Darren Watson
Very helpful, wouldn't go anywhere else, nothing is too much trouble
November 2020 by Yvonne Johnson
Very nice staff.. Some nice stock
November 2020 by Marcus Morelli
Fantastic knowledgeable staff and even a few bargains.
November 2019 by Jake Warner
Family run will alesy come here for and jewellery or repairs
November 2019 by Gill Lancaster
Took my 11 year old daughter to get her ears pierced. The gentleman could see my daughter was nervous and put her at ease, explaining what to expect. The service was friendly and excellent and I would highly recommend it.
November 2019 by Ela Jones
Knew what he was doing, let me pick the colours of my earrings, confirmed with me that I was happy with the location of the holes before piercing. Good value for money and clean! Thank you.