December 2023 by Peter Ball
Went for an eye test and on my first visit they were too slow. I know they were busy but I went there on time for my appointment. The whole process of checking my eyes and then waiting to choose new glasses took over an hour. To be fair when I went back to collect my new glasses that was a faster and better experience.
December 2023 by Don Brown
Disappointing experience with the audiology because of poor product knowledge - the staff were friendly and helpful but in the end cost me time and money and I ended up not buying anything ! Frustrating experience
December 2023 by christine parkes
The staff were very friendly and I didn't have to wait long to be seen to top makes Specsavers.
November 2023 by Steve Partington
Very polite & helpful staff.
November 2023 by Joy Alderson
I had symptoms of a detached retina a few months ago. The store organised an emergency appointment within 2 hour of my first phone call. The Optician confirmed the retina was detaching and organised a same-day emergency referral to Abergele Eye Hospital. By 5pm I was having laser surgery, to prevent the problem from worsening, followed by full surgery a couple of days later.Basically, Colwyn Bay Specsavers (along with Abergele Hospital) saved my sight. You cannot ask more of an Optician. They are the best.
October 2023 by Ady B
Very good indeed, instant appointment for an eye problems the Wecs program, can't fault them
August 2023 by Ruth Green
Helpful,friendly and thorough. I have been with Specsavers for 30 years and wouldn't go elsewhere.
August 2023 by Chris Py
After entering the Colwyn Bay branch, I was greeted and seated very quickly. Had a scan /pressure test in no time too. The optician who is Called Una was absolutely fantastic and so helpful, attentive and just a lovely person in general. I recommend this branch 100%
June 2023 by Matt Faz
I cannot fault this branch. Some of the most memorable great customer service I have received. Every single person I interacted with was amazing, friendly and it felt really genuine. I felt comfortable the entire time and everyone had a smile on their face dealing with people. Amazing service.
June 2023 by ManOvWood
My specs were uncomfotable, a lovely lady with magic fingers adjusted them in a few minutes, my specs are now very comfortable.
June 2023 by Matthew Fazakarley
I cannot fault this branch. Some of the most memorable great customer service I have received. Every single person I interacted with was amazing, friendly and it felt really genuine. I felt comfortable the entire time and everyone had a smile on their face dealing with people. Amazing service.
May 2023 by Karen Chester?King
From start to finish a brilliant service. Staff happy, helpful and nothing too much trouble.
April 2023 by Beth Russell
My first experience of Specsavers in Colwyn Bay and I was so impressed with the staff and the service. All the staff are brilliant, professional and friendly. The actual eye tests I received was so much more thorough and detailed than the one I had in my last opticians. They took the time to explain everything to me and I was able to see video playbacks of the back of my eyes. Very educational! They explained everything in detail to me and the choice of frames are amazing! I highly recommend this place. Thanks in particular to Rhian and the lady who looked after my granddaughter when her mum and I were having eye tests!
April 2023 by Ant O
Cannot fault colwyn bay specsavers, really enjoyed my visit and learnt a lot too.
April 2023 by Linda Smith
I bought two pairs of varifocals customised lenses and had my sunglasses replaced as well. Not cheap but very happy that all my glasses now have my current prescription. I never scrimp on the cost of eyecare and have used Specsavers for years now because I trust them completely not because they are cheaper than some.
