December 2023 by Maisie
This review is long overdue!I have been collecting my regular monthly medication from Boots for a few years. Not once have I been disappointed with this service.The staff are always helpful and I never feel rushed when on the telephone or when I visit the Pharmacy in person.The liaison between Boots and my surgery is spot on, as there has never been an issue with my repeat prescriptions.
June 2023 by Mike Cunningham
I took my wife's prescription in on Saturday and was told sorry,will need to order one of the items but you will receive a txt on Monday letting you know it's in. Fair enough,quite normal these days.Come Monday teatime no txt, Tuesday we are at Bangor hospital all day for chemo' so Wednesday I call in to collect the medication. they had no idea what had happened but eventually discovered one item wasn't available so I said o.k. I will take the one item and get the other somewhere else. Sorry,we don't actually have either item. o.k. I said so I will take the prescription to another chemist if that's o.k.Couldn't find the prescription as it was stuck in a plastic tray on a shelf somewhere,eventually found it and gave it to me.No explanation as to why I hadn't been contacted on Monday,no sincere apology for wasting three days and this by the way is a prescription from the cancer unit for chemo' related medication.I will never use Boots again and certainly not this branch. Shocking approach,incompetent staff and zero communication.It really should be no stars,not one.
May 2023 by Rus ?Truss? Mus
Prescription done quickly. Friendly, helpful staff.
April 2023 by Angela Clayton
As an ex staff member, as it was alliance pharmacy before there was no problems getting stock now boots have taken over its ridiculous, I am on a certain antidepressants and the last few times its been out of stock ,now its no longer available, dr gave me generic one ,same drug ,but slow release, and sometimes you go in and do have to wait awhile but ,I can't fault the staff they were brilliant when my husband was poorly, and helped him out with meds
January 2022 by KATIE Thomas
Visited the shop today for a certaintype of plaster,the young lady ,Lauren,was so helpfull and changed my yellow sharp box for me even though I don't use this chemist.The young lady was great?
March 2021 by Roger Mason
Had the door shut in my face at 12:55 and told it was luñchtime and reopening at 2pm. !Am quite disabled and have multiple health issuses. I only wanted a box a tissues due to my , & my partners heavy colds & cough.There's different staff constantly and, by the look on their faces, it seems to annoy them if they have to serve a customer. I for one have stopped going there anymore. Enough is enough. Rolands Pharmacy (opposite) staff know how to treat its customers . They are always curtious and helpful in many ways. The staff and service is second to none ....
March 2021 by Jan Pugh
Hardworking, caring staff who try their absolute best. Can?t thank them enough.
July 2020 by Grace Underwood
Absolutely disgusted with the service received, hardly maintaining social distancing when your staff members clearly don?t know how to wear their face masks correctly, wanting to charge me for an emergency supply of my medication that I take so I can make it through a day without being bunged up and eyes running like crazy. Not funny that you don?t even have your designated pharmacist there to write an emergency script telling me to go to out of hours who will do nothing as always never again
January 2020 by adam howarth
I have been going to this chemist for about 9 years and have always been treated courteously and with respect I have however recently been in ill health and have to inject myself on a daily basis which I obviously require hyperdermic syringes for but when I ask for them I am met with the filthiest of looks by the Chinese lady that works there, she obviously thinks I?m a drug addict but even if I was should I really have to be treated in such a disgusting way, no I shouldn?t. I have reported the lady in question but haven?t received any acknowledgment of my letter as of yet. I will repost if and when I do.
January 2019 by Lynn Shirley
I was the only customer in the shop this morning. I was ignored for ages at counter. I walked out disgusted in the end. It's not the first time I've had a bad experience in this branch. It's quicker to go to the Penrhyn Bay branch.
January 2017 by Kay Prout
A lovely, friendly shop. Always very helpful
October 2016 by Louise Carter
Messed up my prescription again so now I have to go without it until they open again. This is very dangerous and can put people's health at risk.
September 2016 by steve charlton
Every time I order a gluten free product there is always a problem. This time I'm having to wait a month before I can get gluten free pizza base's..... Ridiculous! Because staff changes so much they tend to blame others. Not satisfactory to say the least
March 2016 by toshiba laptop
Excellent service use this chemist often!!!!!