November 2023 by Christopher Hoskins
The shop is lacking investment, very dated but the product range is sufficient.
October 2023 by Elizabeth McCrone
Thank you Boots, for2weeks I've been waiting for my medication , and after a lot of calls, the paramedic turned up at my door and delivered in person, and I would just like to say a very big thank you to Clair, VERY MUCH appreciated Eliz x
October 2023 by Richard Thomas
We're good, now you have to wait hours for your prescription. Place is a shambles.
September 2023 by Richard Goddard
I arrived in Chepstow on holiday and forgot my medication. Wendy was very helpful in advising me to get in touch with 111 who after a few problems emailed my prescription to the store. I really appreciate the help I was given, and wish to thank Wendy for her cheerful attitude.
August 2023 by Joanne Harris
Professional, friendly pharmacy staff and good amount of goods in the shop section.
August 2023 by Stuart Brown
Once was a great store with staff who knew their customers and would go the extra mile to help. Now I don?t recognise anyone, the prescriptions are always sent off to some outsourcing place so they are never there when you need your medication, the place is always shutting during its core hours with no excuse, the staff care full of apathy and the store looks like a tip. If you could zero star rate this shoddy outfit I would have. I will be changing to another chemist as if this place was shutdown would be no loss.
July 2023 by Laura J
Whilst useful to have this shop on the high street I really wish the staff would learn some manners, a simple please and thank you when being served isn't much to ask.
July 2023 by Laura King
Whilst useful to have this shop on the high street I really wish the staff would learn some manners, a simple please and thank you when being served isn't much to ask.
June 2023 by Beth
Not a happy atmosphere. Pharmacy never have the correct prescription and prescriptions always late. Maybe they should look into why they don't have staff and why they can't keep staff.
April 2023 by Glynis MacDonald
Can you tell me the point of putting out your telephone number?Errr like no one answers.I swear back to carrier pigeon would be more efficient. And I wouldn't get so cross.
February 2023 by Neil T James
Take care, Pharmacy is closed 1-2pm.
December 2022 by Guy Greening
Pharmacy a let down. Most customers told items unavailable and to try Merricks. They showed me that my item was available (a box of tablets) and they took 30 minutes to dispense it.
December 2022 by Paul Brookes
Very efficient, very helpful staff. Quick and quiet in the shop. Good for prescription collection, as long as you check the open hours!
December 2022 by Anna Spencer
Turned up after 530 to pick up prescription, as website said shop open. I was totally unaware it was for emergencys only. To be treated like dirt, aggressive pharmacist said he would "do it this time, but will never again" and made me feel awful. If I had been horrid and demanding I could understand his reaction but I was flabbergasted and quite frankly disgusted in his behaviour. He also made a point to say he would put a note on my file like I was q criminal!
December 2022 by Kerry Baker
Longish wait for pharmacy,almost always have to order and pick up next day, pharmacy closed over lunchtime. Quite a small store for a Boots.
