January 2024 by Glenys Evans
My granddaughter and I called today in Carmarthen very pleasant and friendly staff and food was really good we will returnParking: Easy parking
December 2023 by Andrew Murray
Usually can't fault it. Experience today somewhat different. Beef was full of gristle and sinew. Vegetables were cold, and the gravy was like brown water.
December 2023 by Sharon George
The food was great, good value, lovely staff member served us.
December 2023 by Rebecca Sanderson
Always plenty of choice of food and drink. Good quality and delicious. The only thing on this visit was it was not as hot as normal.
December 2023 by Linda Knight
Lovely food but mine wasn't that hot my husbands was fine , l think it could have been the vegetarian gravy couldnt have been very hot as made rest of my dinner cold ?
November 2023 by David Baldry
Went on a Saturday to Carmarthen, and the sign says that there should be Lamb on Saturdays & Sunday, but there was pork, gammon, beef & turkey. Food was all good, shame no Lamb. Not the first, my daughter went to the Cockleshell, Llanelli on a Sunday, no Lamb that day either??
November 2023 by Nicky Lea
Not much choice of vegetables, worst I've seen in a Toby and not as hot as other venues . Watery gravy. Cauliflower cheese was off the menu (as they had not had delivery of cheese sauce) ...perhaps the 'chefs' could be taught a thing or two!Was not impressed with the waitress, when she cleared our table, she plonked another tables dirty plates on top of ours, in front of us, to create a stack of 4...REVOLTING!!!Very disappointing visit. Will not be returning!
November 2023 by Neill Crawshaw
The service at the restaurant was perfect. The quality of the meat was horrendous. The Beef was so fatty that is was not edible.I received a response from Toby Carvery in Carmarthen asking that I contact them directly. This I did and after a few days they responded and have offered me a £10 voucher to use in their restaurant within the next six months. What a joke!!!
November 2023 by Esmé Haird
Had a lovely waitress, just a pity the Manager was so rude. While she was taking our payment, the manager interrupted and we had to go to another till.He should learn what customer service is from his employees.
November 2023 by Naomi Williamson
The food here is amazing what let me down was the customer service on the 12/11/23. I managed to book on groupon a voucher which gave us 40% off our meals for 4 people I paid for the meals before we went and got told the voucher didn't work on Sundays checked small print couldn't see any mention of it and neither could the waitress who served me. We ended up getting our carvery as we were sick of waiting for the outcome for this voucher only for the manager to come over during puddings to say the voucher cannot be used on Sundays end of. Harshly explained that they had mentioned to groupon and there was a misunderstanding between both companies I could have been a bit more understanding if the manager wasn't so rude about it
November 2023 by Gareth & Linda
Great service by lovely staff who sat us by the window overlooking the shopping square. The whole restaurant was spotlessly clean and very full. We decided to have a meal from the carvery and apart from the over cooked parsnips and no swede, the choice and presentation of vegetables and meats was excellent, as was the serving chefs. Definately VFM and we will recommend and be back in the near future.Dietary restrictions: We were asked before being seated about dietary restrictions. One of us has a shellfish allergy and was offered freshly cooked food from the kitchen prepared away from any shellfish ingredients.Wheelchair accessibility: A lift is available and we did witness a wheelchair user on the resturant floor.
November 2023 by chris clark
Staff are friendly. Food is okay.We went on Sunday which should have the weekend breakfast menu but didn't. No pancakes or Yorkshire puddings but still charged the increased weekend breakfast price..I was well prepared to eat my bodyweight in pancakes and was sorely disappointed
October 2023 by Lorraine OBrien
We we served by a very polite and friendly young man. I can't remember his name but he was 17years old. He is a real credit to your team at Carmarthen. He regularly checked in with us to ensure everything was good for us, which it was. His customer service was excellent.The food was good, plenty of choice and was hot.We all had a desert and these were very nice.
October 2023 by Donna Bolshy Walshy
I would of given a 5 star if it wasn't for the man on the desk making out that they may not be able to fit us in and making us wait while he pretended to look in the book. I went to walk out then he suddenly found us a table even though the place was only a quarter full the whole time from start to finish.He was making everyone sit close by near the food area, stating all the other tables were booked even though they wasn't.We felt we had to rush to get out of the way of the people reserving tables.Any way we met friends in there and he said the same to them.Other than that the food was great, chef lovely and friendly
October 2023 by Mike Griffiths
Great food and service, atmosphere was ok but it wasn't buzzin on here as we were quite early due to having a little one with us. He was well catered for and enjoyed it too.
