November 2023 by Elizabeth Davies-Chapman
Attended wuth other the other half for his DVLA sight test appointment. They all appear to be 'quite young' in the branch, but they were friendly, professional, and knowledgeable.
November 2023 by Martin Clark
very helpful and attentive staff, always a smile when you enter.
October 2023 by Trisha Breckman
I found the staff extremely pleasant and helpful which makes the whole experience worthwhile. I'm also very impressed with the range of specs.
September 2023 by Richard Geraghty
They got me out of a very big hole as I broke my glasses and they had a new frame which they supplied and put my glasses back together a day before I was leaving to go down London way many thanks guys.
August 2023 by Anthony Powell
Very polite and helpful didnt need glasses this time but will use specsavers again
August 2023 by Chris Blackmore (The Walrus)
Specsavers is good. Seriously good. The staff all do their jobs really well, explain everything clearly, and seem to realise not everyone can afford the expensive frames. I'll be back next time I need new glasses, for certain.
July 2023 by Lee Fletcher
Three recent visits for first time varifocals, collection, tweaking etc. I don't usually leave reviews, but must say that all the staff were fantastic, and deserve a bit of kudos all round. Enjoyable, professional, and relaxing.
June 2023 by Polar Bear Jules
Awful customer service, I was left waiting for over 20 minutes past my appointment before I asked what was happening, the lady said someone else was in my appointment slot as an emergency, I asked how long this would take and she said no idea, yet other people were coming in after me and being seen. I left as I couldn?t wait. I then phoned to complain about my experience and to cancel my file, as I had decided to go elsewhere, this wasn?t the first poor service I had from this store, and they never really got my prescription right, she simply said yeah that?s fine, no apology and hung up. My advice go anywhere else but here.
May 2023 by Anne Wade
I had an eye test recently - my bi annual one - I was very happy with the extent of the test, the quality of service and my new spectacles. I will pop in next time I am close in order to get a tweak of their fitting. I always find the service brilliant.
May 2023 by Edward Rees
Not at all happy with my glasses, been back several times,for adjustments, and new frames, but item seem very distauted, I think there so busy, and a lot of the staff haven?t got the experience , so disappointing as I have been useing spec savers for years
May 2023 by Karen Borbas
Another great experience here, always friendly and helpful. Thanks to Bethan for doing my sight test and a big thanks to extremely patient and helpful Sarah, for helping my new specs ??
May 2023 by Llosgi
Such a positive experience here this morning! Friendly reception, followed by an appointment with Mr J Herbert, who as well as examining my eyes, took pains to explain everything clearly, in a very kind and patient manner.
March 2023 by Ash Dwivedi
Popped in because I was long due an eye check-up and desperately needed new glasses. Loved my experience here. Nice helpful staff. Everyone was professional.The eye check was quite thorough and I was explained everything about my eye health, which is quite nice. I do wish there were a little more options for the frames available at shop, but the staff helped me get some frames from the back of shop as I was looking for very specific style. 10/10 experience. :)
February 2023 by Libby Rees Barresi
Just popped in so they could tighten up a screw. He yook my glasses and gave ghem z goid overall cleaning them, tightening up the screw and bending the glasses to fit better.Great after service. Friendly and polite.When I had my eyes tested they were brilliant with me.Fair play to them top notch service. They slso repair glasses that you gave bought elsewhere free of charge!The store is clean and tidy.Wheelchair access no problem.Served within a minute or less of walking in.Will return again for my next eye test and glasses
February 2023 by Dawn Derrick
Far too busy. Very long wait despite having an appointment. Noisy. When it came to choosing frames I felt very rushed. Not a pleasant experience at all.