March 2024 by Helen Griffiths
Excellent service, staff friendly and knowledgeable.Also offered a lovely pot of tea and biscuits.Highly recommend.
March 2024 by Jennifer Hay
Excellent service. Brilliant staff.
March 2024 by Margaret Williams
Excellent service, nice helpful staff, lovely choice of frames
March 2024 by Rona Crane
Excellent attention and service plus a lovely cup of tea served in tea pot real tea and a biscuit. They are always on hand to replace lenses, clean and adjust existing glasses.
February 2024 by Elaine Tutton
I am so pleased I found Norma Davies Opticians Carmarthen. They were very friendly and professional. Nothing was too much trouble. All the procedures were explained and made you feel very much at ease. The aftercare is brilliant, they will contact you to make sure everything is fine with your new glasses, any problems, they correct them straight away. I dont live in Carmarthen but i wouldnt go to any other Optician. I would highly recommend them.
December 2023 by Sonya Passey
Had my eye test a few weeks ago. So very thorough, the staff were friendly explained every stage. Excellent!Then choosing new frames no rushing showed me loads of alternatives, offered refreshment as well. Just picked up the glasses, again the fitting of the frames the staff took time to make sure I was comfortable with them, the coffee was excellent, thanks.Cannot fault any aspect of my treatment at the Carmarthen branch. Would highly recommend. Excellent service.
November 2023 by al eynon
Excellent customer service, treated with respect and advised in all aspects of eyecare.All team at Carmarthen are a credit to this family business.
October 2023 by Craig Jones
The worse experience I've ever had during eye test for me and my daughter, an optican that didnt want to be there, phoned on the day and asked to come an early even tho we asked for as late as possible appointment so i didnt have to take my daughter out of school. I know there answer are down to my daughter answer however the optician was so abrupt my daughter was frightened to say the wrong thing! And clearly reading line than wasnt on the board during the test which the optician seem to ignore! When asked why my daughter needs glasses when she can read the whole board, I'm the professional and I saying she does well I'm sorry it wasn't a professional answer she frightened my daughter with the way she spoke, only interested is selling glasses. I took my daughter after the test and tried on a pair off the shelf glasses with the recommended perceptions she couldn't see anything, no real surprise as she gone from not needing glasses with plus 3. I'm Now having to take my daughter elsewhere to have a 2nd test hopefully more child friendly than this one. This one definitely not child friendly!
September 2023 by Glyn Thomas
I was made to feel welcome from the start . The optician was professional, with many years experience., and explained the procedure and test results in a simple but thorough manner.The support staff were a credit to the firm, being pleasant , welcoming and nothing was too much trouble. I have no hesitation in recommending Norma Davies Opticians to anyone looking for an optician. GT
August 2023 by Michael Scott
Excellent service. Had my loupes repaired via courier and was back within days. Well priced and always greeted by friendly staff.Clinic space is super, too.
August 2023 by Owen Jones
All staff at Norma Davies, Carmarthen are highly professional and friendly....I trust their advice on eye health issues and tests, as well as advice on frame styles and lens options. My personal priorities at 65 years, are checks, scans and reassurances about my eye health. I'm not interested in bargains and discounts, where ultimately my vision could well be put at risk. I'm delighted and reassured in wearing another pair of Silhouette frames, sure in the knowledge that my eye health is in safe hands!
July 2023 by David Davies
Excellent service, delivered by lovely staff. If you need an optician, you won't find a better one, and I've been to all the major high street ones over the years.
July 2023 by Laura Campsie
Wonderful experience buying new glasses recently. Felt very taken care of and the whole process was very smooth. The customer service was outstanding and all the staff lovely. The choice of quality frames was endless and they were able to order in any frames they didn't have, without any pressure to buy. Thrilled with my new glasses, and will definitely be returning to Norma Davies!
July 2023 by Jane James
I have been using Norma Davies Opticians for over 30 years and I won't go anywhere else. I have always received first class treatment and care, and find the thoroughness of the opthalmic health assessments immensely reassuring as I get older. Not, only that, but the wonderful selection of up to date frames, the top quality lenses and the personal attention of everyone in the team make every experience so very enjoyable. Expensive, yes, but you get what you pay for.
July 2023 by Sandra John
Been going to Norma Davies for years, initially in the Morriston branch and now in Carmarthen. Have always received a professional, friendly and thorough service and this time was no different. Would highly recommend.
