November 2023 by Jess
Terrible service in this cafe today. People were told there was a half hour wait for hot food so we ordered a sandwich and a coffee. Coffee machine ran out of milk half way through the second cup being dispensed so we called for help. 3 women all stood around the machine while 1 woman did her best to sort it out. 20mins later and the machine was still not working so the only member of staff trying to sort it,rang another member of staff. Another 10mins pass and still no coffee so we asked for a refund of £4 because we had to leave. More problems! Had to wait another 15-20mins while another woman went to get a supervisor to give us a refund. All the while,the other 3 women are out the back talking. Here's a little tip for you ladies!While you're talking about customers in the back,us customers can hear you.We won't be visiting again. The only person rushed off their feet was a man who was clearing all the tables and keeping them clean.
November 2023 by Noel Fearnside
Very handy stop. Both EV chargers available. Room to unhitch my caravan then charge up. Pleasant café, tasty bacon butties. Would have used their ATM but it was out of order.Very easy to reverse park.NB. Limited access for West bound traffic; need to pass to next roundabout then return, ie you cannot cross the dual carriageway.
October 2023 by Gail Burton
We stopped to have a cup of tea here ,the shop didn't look that clean .We went for a cup of tea in the cafe was given one dirty cracked mug and one dirty chipped mug,the cracked mug was replaced by a polite and kind staff member . Tables where not clean was sticky and stained and a mess.Some of staff in cafe was to busy chatting to serve a customer .
October 2023 by Toba
cafe is a bit odd and often untidy but food is actually amazing, just has small portions. main shop is normal so no complaints
September 2023 by Wendy J
Many times I have been to the cafe in Morrisons Carmarthen. Sadly it has always been chilly barely heated barely any staff, untidy and hot food taken off the menu on one occasion not even 2 o'clock! However my most recent experience in July I actually ate a hot lunch as food was still being prepared thankfully. Fish and chips were delicious sadly it needed more tlc in cafe area had a leakage from hot water dispenser of hot drinks no one had yet cleaned up and barriered it off so I told an older lady customer to mind the spill by the cutlery counter. The tables were mostly left untidy with used plates. A regular staff member to clean up tables and replenish cutlery is definitely needed. All in all it needs more care attention and staffing.
August 2023 by Teresa Hutchins
Blown away today at the checkout as Emma asked if she could pack my shopping, I thought I'd mis-heard her. Kind, helpful and courteous. Thank you ?
August 2023 by John Gough
Wanted to know if they sold LPG for cars. Dont waste time ringing their number. it puts you through to another number and there was a wait of 19 minutes
August 2023 by Britishperson131
The doughnuts are always great, but my GOD the gents toilets stank horrifically. It absolutely takes little effort to keep toilets in a reasonably clean state. Also the way leading to that area seems cluttered and untidy. Really disappointing.
July 2023 by Savvy Consumer
Disabled bays are very poorly sited to the right of the building, requiring a 50m walk to the entrance. Parent-and-child and regular parking bays are much closer. Retailers need to wake up to the fact that 'disabled' often equates to reduced mobility and it's not enough just to provide wider bays for wheelchair users.Staff were lovely, however, and overall the shop was well-stocked.
July 2023 by Sophie Silvester
Very rude staff member Michelle.Deal that?s not very clear for Morrisons only exclusive card holdersDid not even say we could sign up for one just walked off when she was being spoken tooShe needs to learn some customer service. Then followed us to make sure we left the shop.Disgusting behaviourShop at Morrisons regularly won?t be using again!
July 2023 by paul raven
Their carwash damaged my car 3 years ago. I made a report. They refused liability and made no attempt to apologize. I used to shop there everyday for my business. Now I shop elsewhere... How shortsighted of them. The store has lost £1000s of my annual business spend. Customer care is important.
July 2023 by ffion heghoyan
Great fresh pasta. The clothing range ?Nutmeg? is pretty good, plenty of choice, reasonable prices and washes well.
July 2023 by Andy Smith
My 4 star experience related to the small and less than firm cauliflowers on offer. But at least they had some, unlike Tesco and Lidl
July 2023 by Roy Walker
Stopped to get supplies whilst Motor Homing in the area. Ample parking. They do a good breakfast at a reasonable price
June 2023 by DUNCAN McKinnon
Morrison's luxury mixed berry cheesecake £5.29.What a very poor excuse for a cheesecake. Good job there was some fruit on top otherwise there would have been no taste whatsoever.
