“We bought a used caravan from 3A’s last summer. I’ve waited until now (12 months later) before I left a very in depth review. I have read lots of reviews which comment on their after sales service and to be honest if I had read the reviews prior to seeing the van, I would have been put off purchasing it from them.First thing, purchasing the caravan. The sales staff were very helpful, there was no pressure selling and all of our queries were answered before agreeing to purchase. There were other issues I had noticed, this included a rusty guard next to the cooker and slightly split grab handles on the front. As these issues were so minor I didn’t bring them up to the saleswoman.We had to wait a week extra before we would collect but during this time 3A’s had contacted me to see if I wanted the old solar panel mounts removed as the solar panel had been removed by the previous owner. We opted to have a new panel fitted. 3A’s completed this at a very competitive price and did a great job. Upon collecting the caravan the new sink had been fitted, new grab handles installed and the cooker guard replaced with a new one. The PDI had been completed to an exceptional standard.We used the van a few times towards the end of the season, by which time we had identified a few small issues. I made contact with the 3A’s warranty team who arranged to have the van back as soon as they had workshop space. Between booking the van in and delivering it another issue came up. I called 3A’s who said that this wasn’t a problem and added it to the job list.3A’s responded quickly to my emails and kept me up to date. I requested that they change the numberplate on the van as we changed the car, they did this so it was ready when I collected it.We collected the van, all the jobs have been completed to a high standard and we are very pleased with the level of service we have received.Today, I’m away in the van and had an issue with the motor mover. Joe assisted me (despite the van being out of warranty) and got it back working. Fantastic service!Overall a very positive experience. They are extremely busy, so sometimes it’s worth bearing this in mind.”
Car Dealers
“We bought a used caravan from 3A’s last summer. I’ve waited until now (12 months later) before I left a very in depth review. I have read lots of reviews which comment on their after sales service and to be honest if I had read the reviews prior to seeing the van, I would have been put off purchasing it from them.First thing, purchasing the caravan. The sales staff were very helpful, there was no pressure selling and all of our queries were answered before agreeing to purchase. There were other issues I had noticed, this included a rusty guard next to the cooker and slightly split grab handles on the front. As these issues were so minor I didn’t bring them up to the saleswoman.We had to wait a week extra before we would collect but during this time 3A’s had contacted me to see if I wanted the old solar panel mounts removed as the solar panel had been removed by the previous owner. We opted to have a new panel fitted. 3A’s completed this at a very competitive price and did a great job. Upon collecting the caravan the new sink had been fitted, new grab handles installed and the cooker guard replaced with a new one. The PDI had been completed to an exceptional standard.We used the van a few times towards the end of the season, by which time we had identified a few small issues. I made contact with the 3A’s warranty team who arranged to have the van back as soon as they had workshop space. Between booking the van in and delivering it another issue came up. I called 3A’s who said that this wasn’t a problem and added it to the job list.3A’s responded quickly to my emails and kept me up to date. I requested that they change the numberplate on the van as we changed the car, they did this so it was ready when I collected it.We collected the van, all the jobs have been completed to a high standard and we are very pleased with the level of service we have received.Today, I’m away in the van and had an issue with the motor mover. Joe assisted me (despite the van being out of warranty) and got it back working. Fantastic service!Overall a very positive experience. They are extremely busy, so sometimes it’s worth bearing this in mind.”