March 2023 by Ash Dwivedi
Unsure of previous reviews but my experience has been exactly opposite! I usually hate going to banks but I was thoroughly surprised by my visit to this branch. Extremely friendly and helpful staff. They communicated well and kept checking if I needed any help. Overall, I'm very happy :)
March 2023 by Google user
Unsure of previous reviews but my experience has been exactly opposite! I usually hate going to banks but I was thoroughly surprised by my visit to this branch. Extremely friendly and helpful staff. They communicated well and kept checking if I needed any help. Overall, I'm very happy :)
December 2022 by Anna Mickiewicz
Very bad customer service. They hire new people, didn?t train them properly. long queues, angry and disappointedTime to change bank!!!
October 2022 by Wendy R
What an absolute mess of a bank, not enough staff just loads of cash machines. The place looks really grubby and run down. Staff don't wear smart uniforms just blue polo shirts it's so unprofessional compared to Nationwide across the street. Also sent my card to the wrong address!
December 2021 by Angharad ThomasDe Paul
Lovely location, but it's a shame that Barclays is one of the greatest contributors to the fossil fuel industry (£104 billion between 2016-2020, worse than any other European bank). That this should be what Barclays does with our money is inexcusable in light of the climate and ecological emergency we are facing, and when farmers worldwide have to pay the price for the consequences of this kind of investment. The bank will have to change its investment policies fundamentally before it can be seen as a remotely ethical option.
December 2021 by Michelle Meredith
It?s an absolutely stunning building, and of course not the fault of the local branch staff, but very sad to learn that Barclays STILL invest in Fossil Fuels, despite the climate emergency, doesn?t make sense to me.
December 2021 by Outnumbered man
Well I didn?t know Barclays were such climate criminals?
December 2021 by Michael Reed
I recently became aware that Barclays Bank was the worst British bank in Europe investing in fossil fuels having invested over $108 billion since the Paris agreement.At cop 26 our prime minister said that we were one minute to midnight in relation to the time left to avert a climate emergency disaster And I understand that a number of major banks announced that they would no longer be investing in fossil fuels.I would strongly urge Barclays Bank to follow the same course For the sake of our children and grandchildrenMike Reed Carmarthen
December 2021 by Danielle
Poor service, went into the branch to make an appointment to speak to someone - was told face to face meetings are non-existant now and that it would have to be a phonecall. waited a month for the organised phonecall to find the person barclays had booked me in with couldn't do or discuss anything I needed, despite me explaining exactly what I needed the meeting for when it was booked. waste of time.
December 2021 by Susan Holmes
Barclays is the biggest financier of fossil fuels in Europe. The bank loaned more money to polluting companies than any of its European competitors last year. Come on Barclays, you don't want to keep your title of the dirtiest bank in Europe do you?
December 2021 by Maite De Paul
Disappointed to hear that Barclays is one of the major investors in the fossil fuel industry and the worst polluting bank in Europe, a very good reason to avoid.
October 2021 by Paul Deacon
Busy yes but super helpful & friendly staff.Been with the bank for years.
August 2021 by Up down
Waited 45 minutes to be served. Just to pay money in on our business account. Staff rude and unhelpful and letting everyone use the business account desk for general enquiries on normal accounts. Then demanded we use the machine to pay in even though we have been specifically told, and shouted at before for using it as we pay in more than 50 coins in change.Shocking service. Only getting worse.
July 2018 by rhys young
Good service most the time but an absolute nightmare to arrange an appointment with a personal banker with the staff in branch, needs to have more personal bankers.
May 2018 by Fflur Richards
Very friendly staff every time I visit the branch . Would recommend Barclays to friends and family .