March 2024 by Erin
Went in for a medication unavailable at Butetown pharmacy, and they were able to help out .
February 2024 by Matthew Owen
Not helpful at all. The pharmacist attempted to Google symptoms and had no idea what he was doing. Very unfriendly staff - both the shop assistant and pharmacist. Will not be returning - avoid!
February 2024 by Rebecca Wilks
Be very careful getting your repeat prescription filled here - put my request form in about 2 weeks ago, and was told to come back for my medication a week later. When I did they told me they had never received the order, and my partner had to back me up. They told me to come back another day, in case my prescription turned up - when I did, they still hadn't found it, and told me to ring the GP. I did, and the GP tells me they never received the request from the pharmacy, and all I can do now is to start the process from scratch. Have now been without medication for more than a week, in withdrawal and experiencing very unpleasant side effects. Get some proof when you drop your repeat order off - I doubt they'll go out of their way to help you even if you have that proof, but at least it'll be something.
October 2023 by kerry philps
Popped in to grab some travel sickness tablets. The gentleman that served me was polite, kind and helpful.
October 2023 by mickey b
Plessant, helpful staff. Good stock.
May 2023 by Mandy Farnham
There was a time when the service was exemplary - no longer. No customer care and no respect.
December 2022 by Kim Chadwick
Absolutely shocking customer service no care at all when asking for medical advice over the phone this morning spoke to a lady at approx 9.15am who quote replied I'm very busy and not my problem!!
November 2022 by Emma Awadallah
Lovely staff here
March 2022 by paul ashman
Good facilities
February 2022 by Huw Jenkins
Surprised to see so many negative comments. I always pick up my repeat prescriptions here and I?ve never encountered any problems. Although sometimes it can be randomly closed for no obvious reason.
August 2021 by Jeffrey De-Costa
Rude pharmacist and staff unsure of what they are doing, have been given 3 contradictory pieces of advice twice from the same person!
March 2021 by Amina Ahmed
Rude condescending arrogant unprofessional no product information pharmacy staff and pharmacist, prescription is never on time and there attitude stinks ,simply awful , I would give them-100 if I could
January 2020 by Chloe Coombes
Found what I needed here
August 2019 by Chloe Parsons
Found what I needed here
April 2019 by Aneta Kupis
I recently visited this branch to pick up some basic supplies and was surprised at the apparent lack of knowledge displayed by the counter staff. I soon found myself answering a list of questions about the intended use, when it was obvious that the staff member did not listen to me in the first instance. Very unhelpful, could be more polite and more helpful!
