February 2024 by Ethan Tyler
What is the point in advertising a telephone number if you NEVER answer the phone? Also, I never recieve notification that my prescription is ready.EDIT: Changing to one star after still continuing to refuse to answer the phone and unprofessional attitude after last visit.
February 2024 by David B Singh
Dropped off my prescriptions on a Wednesday and told them that I will pick them up on the Friday, arrived here on Friday afternoon and told that the medication has been bagged up but because pharmacist is not on the premises I can not have my medication, they need to be checked, now I?ve had to catch two buses from North Cardiff, a simple text saying that don?t bother to collect as we can not stick to our schedule would have been sufficient and saved me about two hours of travelling. Since this chemist have joined the Co-Op the service has been terrible and if I could I would never bother to visit here again
December 2023 by Tony Warner
Very good service nice people
November 2023 by robert murphy
Went for covid jab in and out
July 2023 by BuzzLightBeard
Iv been calling this chemest every day this week on the telephone and they keep picking up the phone and put it back down again with out speaking . im disabled and i have my medicen deliverd every month . BUT every month i have to call them Because they have not deliverd them and i keep running out of my Life saving Meds. Yet again iv ran out and they will not answer the phone. Like i said i cant walk as im Disabled . i think its time i get my solicitors involved as i am scared something might happen to me . i hole Wells will do something about this Before some one gets Hurt. its not hard to answer the phone .
July 2023 by Spirit Wolf
Never answer the phone, either gets put to line busy or it just gets hanged up...
June 2023 by Fluffypawns
Iv been calling this chemest every day this week on the telephone and they keep picking up the phone and put it back down again with out speaking . im disabled and i have my medicen deliverd every month . BUT every month i have to call them Because they have not deliverd them and i keep running out of my Life saving Meds. Yet again iv ran out and they will not answer the phone. Like i said i cant walk as im Disabled . i think its time i get my solicitors involved as i am scared something might happen to me . i hole Wells will do something about this Before some one gets Hurt. its not hard to answer the phone .
May 2023 by David Singh
Visited the chemist today with a prescription for eye drops was told by the female assistant that the drops were not in stock, she then glanced at the customer behind, as if to dismiss me, so I then asked when would the drops be back in stock, she replied maybe by the end of the week but it was best to try another chemist. Customer service surly lacking and staff not helpful at all, maybe Well Pharmacy have too many customers and can afford to dismiss customers so quickly and send their custom elsewhere.
January 2023 by ham e
2 Coustomer were inside when I come waited for 35 min to be served when did the answer was( sorry don't have that medicine)Toooooooooo slow they think they're the only one who has job
December 2022 by Tetaliah Dell
Had months of issues with my prescriptions either being incorrect or late. Every month we were told it was the surgery but we had seen the re-prescription and given them the updated ones ourselves. After months of them getting it wrong and going without my medication for a day my partner questioned how it was possible and the man working there showed no care, shrugged and told us to go somewhere else.
September 2022 by Bethany Grist
Love this pharmacy, the staff are lovely, well trained and happy. Their communication is also very good and they're able to explain things with ease and in a way that makes sense to nonmedical people. Ella & Steven are my favourites by Ella is sadly moving to another branch who are very lucky to have her.
June 2022 by Jannat Iqra
Very slow service from the staff .Don't give medicines on time .Some staff are rudeMonthly prescriptions medicines which they have to give on time they never do..have to be reminded
May 2022 by ham eed
2 Coustomer were inside when I come waited for 35 min to be served when did the answer was( sorry don't have that medicine)Toooooooooo slow they think they're the only one who has job
February 2022 by Naqeeb
Waited 2 days just for insulin ended up getting the prescription back.Health Plus Pharmacy in the same street was able to provide me the insulin in 15 minutes..Total waste of time & resources
February 2022 by Omar Shahzad
My medication is always handed out on time. All the staff members are so friendly, especially the new pharmacist manager. My favourite pharmacy!!!!
