February 2024 by John
Wells pharmacy in City road cardiff should be closed down through the many mistakes they makemistakes made 5th
February 2024 by Alex
Staff incredibly rude and uninterested. Go somewhere else if you can. Plus opening hours are a total nonsense.
October 2023 by Nicholas Biggs
go to any other pharmacy if you're able to
September 2023 by Google user
Just AWFUL. Not sure how Pharmacy is allowed to operate. They have no concern at all about the people that visit. My 80 year parents have to use this pharmacy and based on my experience the place is extremely POOR...and that is a compliment. They should be fined, closed down and replaced by people who care. Shame there is no way to have performance metrics for such places. There should be as it makes no sense to have such a poor service provider still operating.
September 2023 by Misc Misc
Just AWFUL. Not sure how Pharmacy is allowed to operate. They have no concern at all about the people that visit. My 80 year parents have to use this pharmacy and based on my experience the place is extremely POOR...and that is a compliment. They should be fined, closed down and replaced by people who care. Shame there is no way to have performance metrics for such places. There should be as it makes no sense to have such a poor service provider still operating.
July 2023 by Gosia Pilicydis
4th time now they forgot to request my repeat prescription from the surgery, and made me go back and forth between them and the surgery.
June 2023 by Bryony Darke
I've run out of medication from this pharmacy four months in a row as they've forgotten to send my repeat to the GP. Going to complain about them to the health board.
May 2023 by Viktor Sorscha
Critically understaffed, haven?t even been able to get through to them on the phone in 3 weeks. When it?s not engaged it rings endlessly while they deal with customers in store. Services are not functioning to even a basic standard
April 2023 by Carl
Told to wait 30 minutes for prescription.Returned after 45 minutes to be told wait another 30 to 60 minutes.AVOID!!
October 2022 by Oladipupo Yusuf
They are very courteous
August 2022 by Steve Green
I always find the staff here to be extremely friendly and professional. Others pharmacies in the area are not comparable and not so efficient
August 2021 by Craig Roberts
Quite simply the worst dispensary experience I have ever encountered. My partner has a repeat prescription for medication, the staff at this pharmacy have sent her away without fulfilling her prescription 3 out of the past 4 times she has visited. Each time claiming to not have received her details from the surgery. Given the nature of her medication, even a small break in supply can have ramifications that can affect her for up to a week. I doubt the staff here care, hugely dismissive into the bargain as well as incompetent.Her meds are never ever available on the date they should be, she is sent away and asked to come back the next day.The most recent occasion they suggested she contact the surgery to confirm it had been sent over, which she promptly did (although feels like that should be their responsibility). It turns out details had been sent and received and were sat on the desk next to the pharmacist, they just hadn?t looked properly but were more than happy to send a sick person away without their medication to go and fix a problem the pharmacy caused.All in all an absolute shambles!
August 2021 by Louise Hannay
Very efficient, and the pharmacists are friendly and helpful. Always walk away impressed by the service I've received here.
August 2021 by johnny twoflags
Quick helpful service
July 2019 by Janet Mullen
The staff at this pharmacy are brilliant. The Pharmacists are great and answer all your queries about certain aspects of medication. They have a delivery service, which is a bonus for people (like myself) who aren't able to collect prescriptions themselves.
