November 2023 by Elliot Price-Clee
The staff where great and helped us plan our perfect holiday
November 2022 by Sue Davis
All good
November 2022 by Sher Kil
Visited the Cardiff Virgin desk (Next) looking for advice, guidance and to book a holiday. I thought my custom would be welcomed following the impact of Covid. I was told to email. I walked back to the desk for a second try but was told that email was best. I'll stick to booking on line thank you.
November 2021 by Lianne Okotie
Friendly and knowledgeable staff
November 2021 by Adrian Newton
Staff have excellent customer service skills. They are focused on any aspect of your holiday that may be concerning you, excellent service always, many thanks to Sam and Liz for their help.
November 2020 by Philip Buck
Really helpful and brilliant service
November 2019 by Jonathan Jones
Sam was very helpful and spent a lot of time looking for the right option
November 2019 by Ilhan Ismailov
Amazing place for having fun with family , highly recommended to everyone who loves sand and water
November 2019 by Denzil Davies
Girls in there very helpful especially Donna
November 2019 by Judith Cooper
Very helpful staff
November 2019 by Di O'Brien
Excellent
November 2019 by Kenni Mullett
Fantastic store with a great decor including the Premium Economy & Upper Class seats to try out! They offer a wide range of exciting destinations and can cater all kinds of holidays from a normal vacation to hen/stag and honeymoons plus even more.The Holiday Expert in there Clare is incredible, she's got loads of product knowledge and has visited a large range of their destinations so she's always given first hand key insight to the destination, hotels and the excursions available. I wouldn't book any of my holidays with anyone else.
November 2019 by Suzannah Scott
It was better than I expected as I tried to go in before only to be told I could not as I had no appointment. Not sure of the reason why I was told that but had an apology from one of the agents and was made to feel very welcome
November 2019 by Amanda Bennett
I received a quote for a holiday yesterday - 10th August 2019 and was advised that this would be e-mailed to me. I didn?t receive the e-mail. I rang the store and left a message and haven?t received a response or e-mail. I will be going elsewhere to obtain a quote.
November 2019 by Trish Mccreadie
Always made very welcome from all the staff. Especially sue who always gives us her undivided attention. Booked a number of holidays with virgin. First class.??