March 2024 by John Clayton
There is no lift to the first floor so have to carry cases up the steps.plus no ramp from the car park just about 12 steps not the place to stay if you have bad kneesRooms: Room very good
March 2024 by Vista Media
A newy refurbished unit. It is a 100% improvement.Lots of parking.Unfortunately disabled access is not good. There is a disabled car park at the end of the building but if you have Mobility problems it is quite a long walk.I had accedsible room 3. It's very close to reception.Unfortunately it has quite a high bath so that means no shower for me yet again this week with only one working leg.I've had the same problem in the last three hotels I've been in over the course of the last 10 days.When will hotels start considering disabled people and installing Wet Rooms???
March 2024 by Marcus Viggers
Initial arrival after a long day, the receptionist was very helpful and gave us the key for our room. After around 20 mins we realised we weren't able to switch main light off. It had been on when we entered the room. Went to reception and advised receptionist of the issue, after a short time she arrived at the room and confirmed we were correct in the issue with main light not going off. She tried to access maintenance but for whatever reason was unsuccessful. As the light was LED we couldn't remove the light bulb. Receptionist advised that we could move room but that the alternative room had no hot water. Ended up moving and having quite possibly the worst night sleep in a hotel we have had. Thefollowing morning we spoke with the manager and in fairness, he apologised and reimbursed our night stay.
March 2024 by Zariyat Imam
For a budget you get a pretty nice deal. The staff were super welcoming, they always were asking if we needed refills on anything, the location is quite good as it's in the same building as a burger king, Costa coffee and a WHSmith on top of being next to a motorway for easy access to anywhere else and the rooms were what you paid for. 2 single beds and 1 double along with a spacious bathroom, kettle, some tea and coffee sachets, a TV and a vanity mirror with sofa chairs and vanity lights is a bargain for £200 for 5.
February 2024 by The Worcestershire Cabinet Maker
We just needed a Hotel outside of Cardiff that wasn't going to charge for rooms and parking. 25 minutes away from the City Centre was close enough to go into town and then out again. A great base for exploring the City and surrounding areas.Rooms: Room service wasn't brilliant.We were there two nights and because the first room we were allocated did have any lights (123), we were put into room 130. (and it wasn't fully set up, half toilet roll, low on sugar, tea etc.)The second morning we put out the 'Top me up' sign to get toilet roll, tea, coffee, sugar etc. Got back late after a concert in the City and nothing had been topped up. One of us had to go to reception.Other than that, it was very clean, tidy, excellent clean white sheets. Very close to the M4 motorway but the double glazing kept 99% of the noise out.
February 2024 by Hollie Greenway
Warm and quiet room but cleanliness really poor. Floors were stained and unhoovered with mud over the floors and mirrors were filthy. Missing shower curtain and mugs. Blood stains on the sheets. Broken hangers with sharp metal poking out the end.And absolutely do not ask to use the travel cot, broken and beyond filthy.Complained to reception staff who did their best to try and improve the situation for us. They moved us to another room which was slightly cleaner. The hallways smelt of weed which was apparently coming from another occupant.If we hadn't of had very small, tired children with us very late at night, we would have left and looked for somewhere else.We spoke to the manager in the morning who gave us an e-voucher refund but didn't seem overly fussed about the dire state of the hotel.Strongly recommend avoiding!
January 2024 by Mick Grove
Rooms are clean , beds are clean & comfortable, tv & kettle.
January 2024 by Jason Brown
There were hairs in the bathroom and on the bed sheets, seems like nobody cleans the rooms and just throw some towels on the bed. (Not sure if the towels were clean)No soap in the bathroom at all, the TV was unplugged and not tuned so you had to tune it in.There were stains on the walls where nobody has attempted to wipe it down.First impressions when you walk in are "is someone else already staying in this room" or "did I enter a dirty used room by mistake"There is never anyone at reception, for some reason the staff hiding in the back out of sight so it makes checking it difficult cause you wait there for ages.I somehow actually left the room cleaner than the state I found it in.This was fairly cheap but to be honest I've stayed in cheaper places that were nicer and I'd probably want to pay more to have a clean room and somewhere nice to sleep.Good things about it are it's a handy location if you're driving long distance and there is a burger king, the staff at burger king were great so the hotel could learn from them or at least give them the keys so they could hand them out instead.
January 2024 by Geoffrey R Harris
It's a busy stite but everything think is here. And don't pay for the car park if you are staying at the Travelodge.Rooms: Very nice. Like the up grade I stay in Travelodge s quite a lot now dogfendly.Nearby activities: There's a lot of fast take away s on here enough to keep a family happyFood & drinks: Yes the garage is a spar very friendly staff. Good price s.
December 2023 by J king
Dirty bedding, stained towels, stains on walls, shower rail chrome was brown, ring of dirt in the bathtub, the shower gel was just 99% water, half used toilet roll with no spare, radiator was switched off down behind the chair, the main door to the room stuggled to shut, the wind through the closed windows and vents sounded like a hair dryer going off, only 2 pillows in the room, hard to get served at reception for anything, no spoons with the brew kit, the rain overflowing the gutter hitting the flood around the building footpath was loud, the room was freezing when we arrived, dogs barking in a room nearby, the hallway was dirty and smelled bad in the morning, using a standard dirty broken key number fob and standard door key ? rather than key card still these days.We do not recommend this hotel
December 2023 by Sports JobFinder
Nice and tidy room.and good locationCouldn?t thank the manager Donna McGuiness enough for her service and hospitality. Arrived late and had a few issues but she was happy to resolve it and go over and beyond ?
December 2023 by Fund Your Wedding
I booked to stay for 1 night but the website malfunctioned and charged me for 5 nights! I rang immediately to advise of the situation. This was 2 weeks ago. Still haven't heard back regarding a refund. Cost me £360 for 1 night stay. Booked a family room, a pile of dirt was left outside our room for the full duration of our stay, the toilet was leaking and so was the soap dispenser. Soap all over the floor making it slippery. Not ideal with kids. I would give 0 stars for poor customer service.
December 2023 by MOON UF Soon
Good travel
November 2023 by Brian Clark
Easy to get to, does what it says on the tin and clean.
November 2023 by Malcolm Eden
It's OK for a stop over but the service area is dull and the food mediocre. Friendly service, clean and comfortable but the location let's it down.Nearby activities: Very few, better to stay in Cardiff.