January 2024 by Margaret Ward
Always helpful and very friendly. Prompt ordering and delivery. I would highly recommend.
January 2024 by Susan Lynes
Excellent service....speedy delivery and goods arrived in perfect conditionThankyou
December 2023 by sharon giles
Great choice of stockStaff service appalling
September 2023 by Gemma Palmer
Always a good service and arrives on time they go out of their way to be helpful.
July 2023 by Nancy
My go to for all my baking supplies. Prices are reasonable and the quality of the products is great. I once had a problem with a delivery and it was rectified immediately. Deliveries always arrive quickly and undamaged. Thank team ?
July 2023 by Carol Littlewood
Just received another fast delivery from this outstanding company. I ordered it whilst on holiday on Friday and we had just got home on the Saturday when it was delivered. Just like to say thank you to all staff at VV; you have a customer for life.
July 2023 by Becky
Great shop for all your cake decorating equipment. Fabulous selection and very helpful staff
May 2023 by Gemma Sears
Really happy with my order. Placed yesterday and delivered today, wrapped and boxed perfectly. Will definitely be ordering from here again! Thanks so much :)
May 2023 by Kayleigh
Always have the stuff I need, had an issue with an order and was sorted promptly with items arriving the following day, great customer service.
April 2023 by Samuele Boomert
The store offers a wide range of baking supplies and accessories, and my recent visit was truly delightful.The store's layout was well-organized, with a wide selection of products ranging from baking ingredients to cake decorating tools. The staff was knowledgeable and friendly, providing excellent customer service and helping me find the items I needed.The quality of the products was impressive, with many well-known brands available at reasonable prices. The store also offered a variety of unique and hard-to-find items, making it a one-stop-shop for all baking needs.In addition to the extensive product range, the store also had a cozy and inviting atmosphere. The decor was tasteful and added to the overall shopping experience.Overall, I highly recommend 'The Vanilla Valley' to anyone looking for baking supplies and accessories in Nantgarw. The store's excellent customer service, high-quality products, and inviting atmosphere make it a top choice for baking enthusiasts.
March 2023 by jan smith
My package has just arrived! Items were beautifully and securely packaged. I am makingand decorating my own wedding cake with my sister and the edible lace for the outside of the cake is gorgeous! I ordered two flower sugar paste sprays and both are also beautiful and so well made. Each rose/Ranunculus individually protected with foam padding! Oh boy!!! I hope I don't ruin the decoration! Would 100 percent recommend!
February 2023 by Kath Spencer
Got my 1st order , was very quick and I had a question about my order which was answered promptly , will definitely order from here again
January 2023 by Helen Fowler
Good selection of products for cake making. The item I was looking for wasn?t on display but the lady got them from the stock room. Way to navigate website too.
January 2023 by Lara Anne
First order placed. Always nervous about trying new companies but glad I did buy from here. Easy, good prices and super quick delivery? came the next day! Thank you so much
January 2023 by Kyle Blannin
I placed an order mid December 2022. After the festive period I noticed that I had not received my order. After checking my order confirmation I noticed that my postcode was not correct and that the order had been attempted at a different location. After speaking with Vanilla Valley customer services they were extremely sympathetic and helpful and gave me several options to get my order quickly as I needed the items for an order in the New Year. Cannot recommend them enough!
Thank you for your help!
