March 2024 by Mark Scourfield
Helpful staff great product range
February 2024 by J K
Amazing, staff very helpful and friendly...
January 2024 by steve dub
I called in here for a gift and the staff were extremely friendly and the whole process from picking the item to purchase and leaving was fairly fast.
January 2024 by anna henderson
Moves with the times does The Body Shop? as successful a pre Christmas shopping trip as it was decades ago when I was a teenager!!
January 2024 by iii Eve
Awful customer service
November 2023 by Lee Taylor
Mrs love it ?
February 2023 by Zoe Boland
Love the bodyshop not keen on the shower gels since packaging changed has ingredients also been altered as they don't smell the same wild argan smells awful and nothing like wild argan
February 2023 by Hollie
I received quality service from a young man the other weekend. Unfortunately, I didn't catch his name! Friendly, polite, and knew exactly what he was talking about and pointed me in the right direction with regards to some skin care! Really made my day, thanks very much, top service!! ?
January 2023 by Mc Da
It's rather expensive and I developed an allergy to some of their products, so will have to quit shopping there. Also, on several recent visits I was not offered any help from staff. They have a good rewards system though so worth setting up an account if you shop there often.
January 2023 by Ollie Feeney
Today I was served by Kate and she did an absolutely amazing job! Took so much time helping me find the right product and even went above and beyond to check me out quickly!
December 2022 by Amelia Edwards
Lost my purse in store and those fab girls found it & kept it safe for me. Absolute stars. Will shop there whenever I can, after that top service! Products are great too!
December 2022 by Becks
Please bring back the baked to last bronzer, l used it for 10 years and can't get it any more. Was such a lovely bronzer, shade warm glow. Can't understand why you discontinued it as it was so popular on online reviews.
September 2022 by Elisha Matthews
Today I came across a wonderful lady named Kate (from Caerphilly) but working in your Cardiff St store. I?ve had a bit of a dilemma recently regarding hair loss on my eyebrows due to stress and anxiety and was so nervous about asking how to start drawing them on as it?s something so new to me. Not only was Kate professional and kind she helped me find a new found confidence in my new brows . She created a wonderful shape for them but also ensured the colour was correct for me. Thank you for being so kind and listening to me today as quite honestly I was so embarrassed you put me and ease and were just wonderful. I love the body shop as it is but honestly your workers make it that little bit more special.
July 2022 by Luciana Marega
I went to the body shop Cardiff and I was helped by the manager Caitlin, she was very helpful and honest. Manage to get everything I needed, some lovely products. Will definitely shop here again !
May 2022 by koush mahinsa
I went to The Body Shop store in Cardiff at St Davids on 14th April 2022 (yesterday) i was served and consulted by Georgia, she was very helpful and guided me to choose the most suitable product to by skin. Very satisfied and looking forward to shop again.