August 2025 by Jessica
Good size for an express, lots of items in store for basics and stocking up your cupboard.
Will only ever give a 4star, as the company itself has quite the awful reputation with its shop teams, so fellow shoppers, remember to be nice to the team, they dont set the prices or have control of the company. Most of the team are well over worked, underpaid, and expected to do the hard labour job, often for the smallest wages in the company. Tescos gets the job done for a food shop, but we don't visit unless we need too, due to the company itself, not any store in particular.
December 2024 by Ejas Muhammed
Terrible customer service. The billing staff accused me for theft ( kitkat) although i haven't taken anything. I gave them permission to check me and the security didn't do it saying he trust me and let me go . But the billing staff kept on saying that he saw me taking the kitkat . I asked them to check the camera as well and they didn't.
October 2024 by Toothless-Grizzly
Better than one on city road
September 2024 by Rayhaan Sherazi
Very rude staff named Mala at the Kiosk today.
Mala (Tesco Worker) explained to Old fragile lady Infront of me at the queue, that she shouldn?t be paying here unless she?s buying cigarettes.
As I was next in line she told me I can?t be paying here as ?I?ve already explained to the old lady?.
She was being very confrontational and told me that you should ask the manager too. Then she was calling the manager when I didn?t even ask for one.
I always pay at the kiosk because I?m paying cash, self checkout does not accept cash, card only.
I told her all I want to do is my shopping pay and leave nothing else don?t want an argument.
Been coming here since I was a kid and not once have I been disrespected like that by a Tesco worker.
August 2024 by Evan Dunsford
Fruit flies in the onions :/
July 2024 by Morgan Meredith
Staff usually very pleasant, taken aback today by how rude/confrontational the security guard was this evening. Took around 30 seconds checking the weight of my backpack after paying before being informed that the shop had closed & I needed to leave in a very condescending manner. Despite how another customer was using the self service opposite and was in no way done.
Very angry with how I was treated.
Would have rated this shop 4 to 5 stars before but honestly so so frustrated. No provocation for that type of response, and again, having worked in a very similar role I would know.
April 2024 by Karim Mahmoud
Excellent
March 2024 by David Crawley
Tesco what can you say
February 2024 by Sophie Georgina
Your staff are completely brain dead. They ask my husband for ID every single time for MONSTER ENERGY DRINKS he?s got a full beard, neck tattoos and a wedding ring but you think he?s 15? And make him wait for 10 minutes at the self checkout until you finally come to ?help? and refuse to serve? It?s a monster energy drink hahaahahahahahaha
February 2024 by Ibby West
Pretty standard Tesco, I normally juggle between the one on Cathays Terrace and this. This Albany Road one is slightly bigger but can get a bit busy at rush hour.
November 2023 by Jules Smith
They?ve changed the name to express, when it was always a metro, due to its medium size.So they?re now charging, express prices Very disappointing, charging customers more.
August 2023 by Alex B
Tesco on Albany Road: the ultimate spot for late-day yellow label enthusiasts! Dive into the hidden treasure trove behind that elusive pillar near the back. And if you fancy a dash of drama with your groceries, keep an eye out for the staff's riveting shoplifter chases. It's like shopping meets reality TV! Watch out for buckets on a rainy day - solid 4/5 stars.
August 2023 by Stella Powell
No staff on the till check out, useless.
May 2023 by Ravi Chauhan
Worst Evri Service Agent. Just doing time pass and wasting customers time.
April 2023 by Joshua
Evri machine not working, but they put the sign outside.
