July 2025 by Cleaner \u0026 Greener Household Solutions
I am on holiday in Cardiff. I have left my medication at home!! ? Tesco Pharmacy were absolutely fantastic in helping me out with 7 days supply of my medication. The Pharmacist was very helpful and obliging. I would recommend them for their service today. Well done guys you sorted my dilemma for me, with no stress.
July 2025 by Main Bearing
Needed an emergency prescription found every body most helpful quickly and efficiently .had to wait a little time and witnessed much the same service to everyone who was served not sure where all the bad reviews come from
February 2025 by Joan Davies
Very poor service generally. Have to wait days for prescriptions to be fulfilled if via Doctor, 45 mins on average if handing it over. Now 10 days since handwritten prescription given over - fingers crossed it?s finally ready !!!
July 2024 by linda caswell
Nothing unusual here by the looks of the reviews already. As the pharmacist advises to get advice from them in large letters behind the counter you'd think they'd be willing to have a 2 min chat if you've asked advice on something but instead you have the counter lady shouting back & forth & even though I'd gone there for an irritated eye I was offered solution for dry eyes even though they weren't dry but itchy and irritated. Told them I'd ask another pharmacist that's interested went straight to boots and pharmacist had a look and gave me drops for itchy irritated eyes. Thank U boots. Thanks for nothing Tesco pharmacy
July 2024 by Melanie Sartain
Turned up today (Saturday) at 5:45pm went to hand in my prescription and was told that I would have to wait until TUESDAY!!! as they have no staff. Absolutely ridiculous. Would have given them no stars, but it won't let me.
June 2024 by Paul Cavill
Has to be the worst pharmacy in Cardiff, will never use it again
April 2024 by Carlie Balmont
Terrible service & rude , avoid at all costs!
March 2024 by Michael Ulrich
Pharmacy is very unreliable. They do t seem to realise that they are on the outskirts of cardiff. They never let you know if a prescription item is unavailable. 6 days I?ve been waiting for a text for my ?prescription is ready? the when I struggle and make my way there they let you don?t but not supplying all the items. 3 times they asked me to go back for one of my items. They fail to understand that when a doctor prescribes you a medication you usually need it straight away. 6 days and I?ve now got to go back to my go again. What a waste of doctors time. As if they aren?t busy enough !.
February 2024 by Kerry Rogers
You're be waiting for 5 years to be served
September 2023 by Andrea Ludlow
After seeing all the bad reviews I was worried. Can say they have been absolutely excellent today. They have gone above and beyond to contact my own pharmacy in South Yorkshire, as I'd left some of my medication at home.
May 2023 by Jack C
Eventually answered the phone after hours of trying to find if they have medication in stock. Phone was put down and I overheard the staff complaining that they would be "operating at a loss" if they ordered the medication in so they should fob me off. Phone was picked up again and was told they couldn't get it because of "head office"...whatever that means! No alternatives offered, no help whatsoever. Judging by the other reviews I'm not alone in my complete and utter distain towards this pharmacy
November 2022 by John usher
Desperate to get a prescription for my son this morning, they told me half an hour wait, so I waited.Plenty of other customers handed in their prescriptions and collected while I was still waiting.Horrible women serving on the counter, I hope you never experience what it is like to look after a sick child on your own.
October 2022 by Paul Grayson
My Doctor said that I can use Caneston cream for a facial skin condition and call to the pharmacy so I went to the pharmacy in Tesco culverhouse cross on 16/10/22 and when I mentioned this to the girl on the desk she said she couldn?t sell it to me as it?s not for the face ??? Who?s right doctor or shop assistant ? But she did embarrass me by saying that she wouldnt sell it to me quite loud in front of other customers !! I even asked my wife to buy it and the shop assistant said No ! I left quite upset
August 2022 by Stewart Palmer
4 days wait for a prescription.I was so shocked, I ended up in hospital, and had another prescription
August 2022 by Angharad Jones
My doctors send up my prescription and for 4 months in a row they have not had it ready. And not by a few days either, usually a week late and when I explain I need it for my medical condition, they're not bothered. Therefore, changing pharmacy now.
