March 2024 by Kerry Jones
Order on app only. Floor was dirty. Some tables needed cleaning. Food was only ok.
March 2024 by Olivia Broughton
Me and my partner had a brilliant time at this pizza hut today. Everyone was super friendly and gave excellent service. We will definitely be returning! Especially since the one in Bristol near me is nowhere near as friendly!
February 2024 by Steven Camilleri (ZED)
I believe this was the first Pizza Hut in Cardiff and unfortunately I think it is one of the last. Most have closed down. This is a shame as they do great pizzas here. Always great food and the staff are always friendly.
February 2024 by Grant Spriddle
Staff very attentive, food arrived quick and tasted
February 2024 by Lee Mills
The pizza buffet was not great when you get to the table it was
February 2024 by Petula Mathias
Wrong time to go when kids are off for half term!Staff doing their best though!
February 2024 by Rachael James
Ordered a delivery, driver was incredibly rude and verbally abusive, food was cold
January 2024 by Matthew Lewis
Popped into town with my family on a wim and decided to go to pizza hut, we were 10 minutes off the unlimited menu but was sorted out swiftly by Amy who made sure we was settled and served in time for our feast, Amy made sure to check in on us and was very polite, her customer service was second to none and I would go again, went to get a takeaway box and there is Mia, also a pleasure and very accommodating to me my partner and family, made us comfortable and would definately recommend, thank you Amy and Mia
January 2024 by Az Hashim
Pizza hut is the best and the only place to eat American pizza. The restaurant feels so nostalgic and reminds me of my
December 2023 by Neale Evans
Has to be the worst eating experience ever. We weren't after anything special but staff were very unfriendly and the place was filthy and the pizza well below standard.
December 2023 by Charlotte Edwards
Delicious food, quick service and clean restaurant. Would definitely recommend if you love pizza!
December 2023 by Corinne S
We were at Pizza Hut in Queen's St last night with 21 Guides for our annual Christmas party. It was all great. We had an area reserved all ready for us and they put the buffet on for our group. They were really friendly and helpful and gave us a group discount and the pizzas and salad bar were very tasty. I am sure we will be back again next year. Thank you !!
November 2023 by 731jessx
Came 21.11.23 for my sons birthday as it?s his fave place, was dumped in the corner told to use a app as card only, I did that the prices was shocking I know everything has gone up but I found it beyond considering you don?t have any interaction with anyone. My knife was stinking dirty No One come Over to ask if our food was ok, the food was lovely but so greasy starters come out with the pizza as there?s no option on the app to say otherwise. I?ll be very on the fence about Going again for that personal touch, I used to work in Pizza Hut and I feel it?s gone down hill fast
November 2023 by NannieJannie
Rang the restaurant to book a table and the guy who answered the call was really helpful as one of the party are coeliac and dairy free. He explained there were gluten and dairy free pizzas available and there was no cross contamination. Arrived at the restaurant which I hadn?t been to from when my children were small - so about 30 years ago. Things looked exactly the same from what I can remember ! The manager and staff were friendly and helpful. We ordered everything on the app but unfortunately the gluten and dairy free pizza had mozzarella on but they did do another one for us with dairy free cheese which was great. All the pizzas we ordered were tasty and arrived quickly. Now for the bad points. The whole place could do with a makeover which would really involve closing it and bringing it up to a good standard - everything looked tired and the toilets were gross. For this reason I wouldn?t go back again which is a pity as the staff are superb and the pizzas were great.
November 2023 by Louise Black
The staff of this location could not be more polite or professional. Our host had the best energy and attitude and seemed so concerned with everyone's comfort.
