January 2024 by Wayne Pinnell
Found all the Staff to be professional very helpful. Especially when Julie came out to speak to us explaining our options.
December 2023 by lynda Jones
Julie was very helpful & considerate, highly recommend1
September 2023 by Paul Williams
Shame there is not a less than 1. One of my worst experiences with an estate agent. Constantly having to call for updates, do not return calls not promoting sales very poor service, disappointing. Now moving to another agent.
July 2023 by dan osborne
Very poor experience around booking in for a valuation. An appointment was booked in for last week on a provisional basis by estate agent but then told it was not happening on the day by email. I did reply to same email to check they had the correct mobile contact number but no response to this. A postponed appointment was then offered for a week later- I agreed and moved some work meetings around to accommodate it. On the day of the appointment (Friday), I emailed and phoned the relevant office several times throughout the morning (correct number as confirmed online and by answering phone message) but no response to confirmation of time of appointment or whether any would even be turning up. Surprisingly disappointing experience- not one I?ve ever had with estate agents before- especially with sales for prospective client. Bizarre.
June 2023 by Luke Jones
I have always been a sceptic about how estate agents do business, whether it be asking unreasonable sums of money for standard services, charging too much for listing photographs or simply palming off responsibility to solicitors? but I have experienced quite the contrary with all members of staff involved at Peter alan Rumney. Everyone involved in the process have been superb in supporting me and my family with the sale of our home, being at hand to assist with many queries at the drop of a hat, I couldn?t recommend them any more highly.
October 2022 by Irfaan Gigani
I used Peter Alan (PA) Black services to sell my property.I cannot recommend and thank the team enough. Throughout the whole process they have been professional, informative, helpful, and the best estate agents I have worked with. I would not work with any other agent. Due to personal reasons we had to move fast, and they got the property onto market within a couple of working days with viewings lined up straight away. We were under offer within the week.At this time, we were introduced to Melanie who is the real asset at Peter Alan. She stayed in touch throughout the whole conveyancing, dealt with every query immediately, kept me informed constantly and liaised with the whole chain & solicitors to get us to exchange. Without Melanie I don?t think we would have been able to progress as fast as we did.The whole team in the Rumney branch are amazing. Massive thank you to David, Bernie, Robyn & Angela. Also, Robyn, does the best house viewings. She showed buyers around our house and honestly, she was a true seller! She made sure she fully understood the home before the viewings started and she pointed out every feature of the house. I've been to viewings before, and the agents don?t even know the house they are selling but Robyn was just a superstar!
June 2022 by Sophie Reid
Had mortgage appointment with Stuart at Rumney Peter Alan Branch. He was super helpful and gave me the advice and guidance I needed to obtain the best re-mortgage deal moving forward. He was also really friendly and explained any technical terms I wasn't familiar with. Thanks!
June 2022 by Kt Reid
We had Stuart help us with our re mortgage recently. He was very helpful and made the process quick and straight forward.Thank you so much for the help.
April 2022 by Nicolette de Villiers
I had the awesome Oporto deal with Robyn Slocombe. She was so helpful, extremely professional and very warm and friendly. Thank you Robyn for all the effort you made to help us look for the ideal home.
March 2022 by Ross Ore
Brilliant work from Stuart rees sorting my new mortgage. quick and made everything clear to me, would definitely recommend as a mortgage advisor.
March 2022 by sophie marston
After viewing a property with Peter Alan we were recommended to speak with their mortgage advisor Stuart Rees to discuss our options and confirm affordability on our dream first home.Stuart was wonderful, helping us through all the details of the mortgage application with a perfect balance of humor and knowledge, delivering a personable and enjoyable service to a process that is far from easy.When our offer was accepted on the property he made sure that we were booked in with an appointment within a few days to get the final details arranged and sent of to our prospective mortgage company.Stuart was able to help with all our queries ultimately guiding us to gain the best mortgage for our situation and helping us to make that next step to secure our home.Both myself and my partner would return to Stuart to discuss mortgages again when we require the service in the future.
March 2022 by Sean Matthews
Got my first time buyers mortgage through Peter Alan Rumney, very pleased with the service. I was most particularly happy with Stuart, he helped me the whole way through, he was always professional and easy to contact. He was very knowledgably regarding mortgages and has a lot of experience with first timers. Very happy! 5 stars!
February 2022 by Arianne Maharg
I cannot recommend and thank Stuart Rees enough. Stuart went above and beyond in providing mortgage advice and dealing with the application process. I was made to feel at ease during the process due to Stuart's friendly and reassuring nature. He is a credit to the Peter Alan mortgage team and I am so grateful for all of the help and support he has provided me.
February 2022 by Petronella Gasela
Thanks so much Stacey so for your support and handling everything. The whole process was short, efficient and simple. hassle free.I will not hesitate to refer you Stacey.Thanks Peter Alan staff
January 2022 by Paul Dolan
Nicola and the team have really supported us through out the marketing of your property. On the market for a while but they persevered with chasing down clients and eventually got an SOLD STC. Communication has been excellent and we hope to complete on the next couple of months ??????????
