March 2024 by Donna
We had a tyre changed here. Bought online and booked a slot. We parked up and went inside. They started work straight away. Friendly staff, overall good experience.Edit: Over inflated the tyre and didn't replace our silver dust cap so now they are mismatched meaning we have to buy more, it's a small thing but annoying so dropped from 5 stars to 3.
February 2024 by Oliver Lewis
Very knowledgeable and great customer service
February 2024 by Stephanie Alexander
Used to be fantastic, bought out by halfords and always too busy and not as friendly
January 2024 by Sophie Tucker
I went to National tyres today because I had another nail in my tyre. The guys that work here were really helpful and friendly, and even though this was the fifth nail in my tyre in a year, I had a really pleasant experience, and would highly recommend using national tyres on Penarth Road to everyone, Thank you!
November 2023 by Mark Williams
The team were fantastic. Despite me only really wanting one tyre and another being an advisory, they changed both tyres in the time many centres would have taken to do just one.Can't praise the service enough.
October 2023 by C Mayer
Had a tyre changed very helpful and quick
August 2023 by James B
1 star is too much. Booked a mobile fitting last week as my tyre was beyond repair and wouldn't inflate. They turned up on Saturday morning only to find out that their van wasn't working and they couldn't complete the fitting. They didn't get anyone out to me the same day, so I had to re-arrange it for today (Monday). They've turned up this morning, stuck the wrong tyre on and scarpered before I was able to say anything. Called their customer services and they advised they would arrange for the correct tyre that I ordered to be delivered in the afternoon to the Penarth Road branch. No surprise that this hasn't happened. Appalling, incompetent service. Don't waste your time or money; go to a local garage that actually have a clue what they're doing.
July 2023 by Daniel23 Herciu
I can't say a bad word about any of the boys . All good , more than happy!
July 2023 by Richard
Helped me out as I had 2 metal valve caps stuck on my tyres, removed them and didn't even charge. Fair play to them
July 2023 by Simon Putwain
Wanted to look online with out any issues but was told to ring branch which defeats the whole reason for looking online without the hassle
June 2023 by krista collis
as I can't give a zero rating has to be a one star; looked up tyres for my car online; website said this branch had multiple options in stock; went to branch only 1 brand / tyre choice available in their stock; staff said it's due to Halfords now reducing stockholdings at branches; if you need a tyre urgently go elsewhere
June 2023 by Kimm Cassels
On Sunday this place is open the staff are just amazing very nice and friendly service extremely efficient can't fault it
April 2023 by Alison Whittaker
Shane and Robbin have performed above and beyond all our expectations this afternoon when they fixed our punctured tyre on a Sunday afternoon in between their booked customers. We were stranded in Cardiff yesterday evening and unable to get home to Suffolk. Nowhere had the capacity to help us until another garage recommended we try National Tyres and Autocare on Penarth Road. We are going to be able to get home tonight thanks to Shane and Robbin.
March 2023 by S J
Third time visiting this branch and they keep getting better! Popped in after work for a nail in the tyre, they took a look at the car straight away and fixed it for free within 30 mins! Amazing service, absolutely shocked that I wasn?t charged, especially with the cost of living right now, the guy didn?t know it but I really couldn?t afford that extra bill this month to get it fixed. Friendliest guys I?ve ever met in a garage! Thank you so much! I will definitely be returning! ??
February 2023 by Zac A
Avoid this company. They take your money, spend ages doing work which they never complete and charge you a lot of money. Staff are rude, arrogant and con artists. Avoid at all cost!
