January 2024 by Harold Hewitt
Very helpful and freindly
January 2024 by Bill Tsang
Really half price for long down coat.
January 2024 by Edith D.J
The store is not too big, but they have a sufficient selection. Good promotions and nice service.
November 2023 by Caryl Roese
The young man serving me was disinterested and unhelpful. He preferred to sit down and chat than serve a customer. However, the young woman was extremely helpful and kind.I had better service at the Llanishen Branch. All staff were friendly and respectful.
October 2023 by Mazz Russell
I have always found the staff helpful and polite. The manager is brilliant and nothing is too much trouble. They are excellent on returns/or replacements. And on line and in store is a combined good experience. Highly recommended. Thank You
July 2023 by Katrina Davies
Brilliant shop for outdoor wear. Had a beautiful pair of wellies in the sale for £19.99 from £49.99 Excellent quality & staff very helpful & friendly.
July 2023 by Rhobert Paul
A very well maintained shop and the staff are approachable, very reasonable prices and extremely good quality of items. I enjoy shopping there.
June 2023 by RICHARD SAUNDERS
Paid a visit to Mountain Warehouse to buy a waterproof jacket, and while we were there, purchased another jacket and hiking socks at a 50% discount, and the staff were fantastic and knowledgeable... answering our questions and helping us with our purchases. Will definitely be calling there again soon in Cardiff's Mountain Warehouse store ?
June 2023 by Jackson Webb
Good service, no queuing. Good prices also!
March 2023 by Teresa Jenkins
Popped in as there was a sale on ! Found quite a few tops at a good price, helpful staff.
November 2022 by Linda Ball
Helpful staff, and a bargain coat!
July 2022 by Anne Drinkwater
Appalled at the discraceful DISABILITY Faciities here in 2022. Although the staff were pleasant and helpful we were made to feel like second class citizens because of my husbands disability and left feeling like rejects of society. On asking for men?s shorts we were directed upstairs ( no lift) a genuine mistake on a staff members part , then found some downstairs. Directed upstairs again for changing room but halfway up remembered a downstairs changing room so husband had to be manhandled back down stairs as no stair railing on bottom 6 rungs of stairs. Staff kindly helped but his dignity was badly damaged as independence to shop himself is very much desired.The tiny fitting room at back had no seat , staff member searched hard to find one. Second larger fitting room full of boxes so he had to change in dirty storeroom with no curtain while I blocked the door. A customer outside made it very obvious that she wanted a staff member to find shoes for her in store room and staff member unable to enter as as he was in his underwear.He was terribly embarrassed, felt a nuisance and a second class citizen and we left in tears. Although staff tryed to help the facilities here at Mountain Warehouse do not allow disabled people to be independent, having been manhandled and sat in an open storeroom. Absolutely disgusting treatment Mountain Warehouse. Senior Management should be throughly ashamed of themselves. Shame on you. We have never been treated like this before in the whole 2 years my husband has had his stroke. He fought so hard to walk again and be self caring you have completely destroyed the work of our wonderful NHS and his struggle in an instant.If you are Disabled avoid this Store like the plague.
June 2022 by Karen Patricia
We called in the Cardiff branch today and had some amazing coats on sale, over six hundred pounds worth for one hundred and fifty to be honest!!! If you need a new warm or waterproof coat get there as soon as you can!!! Up to 80% off some lines.Also really pleased to find Animal stuff there as they have now bought the Brand.
June 2022 by Rowan Tully
Friendly staff. I had a big shop with different discounts and they were very helpful with payment making sure I got all the discount items. I was very pleased
June 2022 by Samuel Watterson (Sam)
Apparently you can return a product ?if you change your mind? according to the receipt within 60 days of purchase, but when I attempted to return a coat and was told I cannot return a product because I change your mind! So be warned this shop does not honour its own rules
