August 2023 by Google user
Did a click and collect for a suit for my Dad?s birthday . Timely delivery! The quality is soooooo Lush. Excellent customer service at the store when I popped in for a pick up. Fair prices for the quality. Highly recommend
August 2023 by Jo Bear
Did a click and collect for a suit for my Dad?s birthday . Timely delivery! The quality is soooooo Lush. Excellent customer service at the store when I popped in for a pick up. Fair prices for the quality. Highly recommend
July 2023 by Victoria Howells
Went to hire a suit for my son. Extremely attentive, thorough and friendly staff. Hired a gorgeous three piece Ted Baker suit. Great range of stock with fair prices.
June 2023 by Jonathan Day
Great suit, easy experience. Wrong size ordered but was rectified by them without any hassle.
April 2023 by Jacob Meadowcroft
Very useful place for tailored apparel, great customisation options at reasonable prices.
February 2023 by Wayne Harries
Great shop but! Not a great choice compared to other shops, staff nice and friendly.
December 2022 by Javi Mar
If you are looking for a suit.. This is your place. The staff are really professional and they will guide you!
November 2022 by Kayleigh Davies
Went with my fiance to look at wedding suits, had made an appointment which consisted of a guy rushing through the rack and picking out a jacket trousers and waistcoat all different sizes as there was nothing available and told to just try them ?even though it wont go near you? so rude -then he just left and went to talk to someone else. Bad service just so glad we didnt end up buying from here.
November 2022 by SpiderM3
Been coming here for years now and still the staff are helpful, kind and very friendly
October 2022 by Flynn
When I was there getting measurements for my suit, the man measuring me and the staff was welcoming. Even though they was really busy with a lot of customers at the time, they was very communicative with each other, got to apricate the team work they have and I did tell him to take his time cause I noticed he was really busy and yet he still rushed to mine and everyone else's needs and got the job done.Picked up the suit today and got to say really great work!! Measurements was perfect!!
September 2022 by SC
One of the staff was very rude and they only provide baggy suits. Shocking.
July 2022 by Edward Carter
Wedding in 3 weeks time. As groomsmen we have just found out that the Cardiff branch have lost all of our measurements. Cue mass panic.Order Number: 589605
July 2022 by simon walsh
I hired a suit for a family wedding and being on the larger side I had my doughts but the guys were great, nothing was to much trouble, from initial fitting to trying and changing a few bits to pick up and drop off it was effortless.After years of buying a new suit for weddings hire is a far better option it offers a better service, better fit, all-important it is cost effective and better for the environment as its no longer a wear once or twice item taking up room in my closet.Top marks, thank you
May 2022 by Amy
The selection of suits they have available is adequate; but only if you require sizes smaller than a 34.Don?t try to ask the staff for help or measurements because the best reply that we had was ?maybe he?ll fit into a 38?. Even after I scoured the shelves for a pair of trousers that could possibly fit and not finding anything, I requested more help regarding sizes to which I got brushed off by the man who then proceeded to search through only 1 of the stands, of which I had already checked, before stating there was nothing else he had... even though he was very thrilled to check their extra stock for other customers.As we had exhausted almost every corner of the store, a different man FINALLY asked us if we needed a hand with anything; but at that point I was done, my partner was done, and we plainly said ?nope, we?ve had enough?.After spending probably an hour there with almost no help and the worst customer service I have received in a long time, my partner and I hung up the items neatly back in situ and disappeared not spending a penny. We were looking to purchase 3 suits in total, all for different events my partner has lined up so if they work on commission they definitely messed up.
May 2022 by Lesley O?Connell
My son bought his wedding suit and shirt from Cardiff store 2 months ago and it?s been in the suit bag in wardrobe ever since. Luckily today I took the suit and shirt out of the suit bag as the wedding is Saturday to iron the shirt only to find that between my son examining the shirt to make sure there were no marks and the assistant bagging it there was a swap made. As you can see from pictures the label is attached but this shirt has very clearly been worn. My son said the assistants attitude on the day was poor but this is completely inexcusable supply of goods. My assumption is the assistant has ?borrowed? this shirt because if a customer has taken it back for a refund the shop could clearly have seen it had been worn.Edit??post won?t accept photos, it obviously knows how bad they are
