The girl that was working at around 6am this morning was an absolute angel? I had a bad night out and she saw me crying by the counter, gave me my food, said everything will be okay and reassured me. I don’t know her name but she seemed so sweet I wish her well, thanks girlie ??
February 2025
I placed an £80 order on the mcdonalds app, the order was cancelled after about an hour without a warning, called the store, no answer, contacted customer service, they said I'd get my refund within 14 business days, I've waited and still no refund, and I've tried to contact the store again and no answer, and the virtual... read full comment
February 2025
Dear McDonald’s Customer Service,
I am writing to report a deeply concerning incident that took place at 12/14 Queen St, Cardiff CF10 2BU . One of your employees, who was wearing a scarf on his head, displayed extremely unprofessional and racist behavior. He was shouting and screaming at an elderly man in a completely... read full comment
About McDonald's 12/14 Queen Street Cardiff. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's 12/14 Queen Street Cardiff and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's 12/14 Queen Street Cardiff . We look forward to serving you!
