October 2023 by Norma Johnson
I received an excellent service from all the staff at direct eye care. The optician explained my test results to me and made me feel at ease. Even though I didn?t need new glasses this time, the staff all helped to repair my old glasses that I had accidentally broken previously.
April 2023 by Fi Tooher
Reframed lenses from broken old glasses in minutes. The only company I know that phones you back if you get cut off. Good staff. Good service!
November 2021 by Mohammed Ali
The staff were welcoming. I had a great experience and I would recommend this place.
November 2021 by Matthew Whittaker
Great friendly staff. Definitely recommend.
November 2021 by Philip Dogo
This is one of the amazing services I have received in a while. Swift and efficient in their service. Took my kinked Versace sunglasses which wasn?t wearable to them and the got them to great wearable state again.Check them out for your eye test and you won?t be disappointed.
November 2020 by Laila
First class service today. Very friendly and professional.
November 2020 by Sahad Qasim
great service and extremely professional. Will 100% recommend.
November 2020 by Michael Johnson
I am diabetic and, therefore, it is extremely important that I monitor the condition of my eyes with a professional optometrist. Sara, the optometrist, is very professional and the whole experience was very pleasant and informative.In these unprecedented times of Covid 19 you also need to feel safe - my temperature was taken upon entering the premises; social distancing was in place and the premises were immaculate in respect of hygiene. I therefore felt very safe.I would not hesitate in recommending this Practice to others.Well done and thank you Direct Eyecare.
November 2020 by Alan Gorman
Having worn glasses for nigh on 60 years, I reckon I must have experienced the full range of the rough and the smooth on offer in eyecare in the UK and Europe. and to summarise - I'd give this amazing Grangetown optician 6 stars if I could. I simply want to say to them: "THANK YOU for your gentle, efficient, skilled and friendly professionalism."
November 2020 by WelshJohn
I will never go to a High Street Optician chain ever again. These guys are brilliant. Professional, Personal and extremely pleasant to deal with, Accommodating, they will go the extra mile for you... Thanks very much.. i will recommend you all the time, and i want to support our local businesses.
November 2020 by Aleena Khan
Excellent range of frames, friendly proactive staff. Optometrist was great and explained everything in great detail. Would recommend to everyone and will definitely be returning!!
November 2019 by Meic Parry
Friendly, helpful with a really good range of frames
November 2019 by Zaiba Khan
My experience at the opticians was great, the opticians itself has a lot of nice frames to choose from. Im quite picky with choosing my frame, Lark was great and completely understanding she helped me find the perfect fame for my face I'm 100% satisfied and I highly recommend Direct Eyecare
November 2018 by Rocheyboy 77
Still waiting for an apology from a manager that was supposed to call, after failing to provide my monthly contact lenses for over six months yet still happy to take money from via my direct debit. Awful service.
November 2018 by Diane O'Sullivan
I had a thorugh examination and discussion on my condition which left me feeling confident in the prescription and outcomes. All together, service was excellent and a pleasure to use.
