February 2023 by janehQ5442WS
Enjoyed the coffee with my family but disappointed that one of the barristars put out a load of cardboard waste on the street outside. As it was windy the cardboard was blown around. Not bin collecting day I pointed this out to the staff but they felt it was not their problem. Who's responsible for the environment?
July 2022 by SueLes12
Love this place. Clean and comfy with staff always going the extra mile to chat and make you feel comfortable.
September 2021 by Mark Tapper
Only one toilet working , and tea and coffee was louk warm.that wye only 2 stars
September 2021 by Jessica Large
Me and my friend Had a hot chocolate with Cream on only to find the Cream was sour (out of date) so my friend told the woman walking past us and said she would get us a new one, only to find the cream yet again the cream was sour. So we had it without cream as it was the simpler option.
September 2021 by Jason Cox
Cheaper than other major coffee brands and offering similar quality ingredients and a wide range to suit all dietary needs, their food is good quality although a little more expensive
September 2021 by leeah gibbs
Costa was as welcoming as ever. The staff were very friendly and efficient. Plenty of seats and a big car park. I have given 4 stars as the selection of food wasn't great today. The toilets could also do with cleaning more often. Overall Costa is always a place to enjoy a good coffee!
September 2021 by Chloe
Drive through: got given a meat and dairy ham and cheese toastie instead of the vegan one. Super upset and feel really let down. The packets are labeled so I don't understand how this mistake was made. If this happened to someone with a dairy allergy it could have been fatal.\\nSoya and dairy lattes weren't labelled either!!
September 2021 by Andrew Taylor
Pleasant and friendly staff and clean interior area. Slight mishap with the presentation of one of our two flat whites, but otherwise great coffee.
August 2021 by R T
Great service today from ordering to receiving my order. Very polite and was greeted very promptly and was thanked as I left.
July 2021 by Jacs Williams
Clean, socially distanced seating indoors.\\nGreat hot chocolate as ever!
February 2020 by Sarafhurley
Great coffee and a nice coffee shop, though the shop itself is rather cold. The staff are pleasant and efficient but their toilets let them down. They tend to be grubby, have something essential such as soap or toilet paper missing, yesterday it was hand soap. It?s a convenient location, which is why we use it.
September 2019 by Jo Jomijas
Good coffee shame they don't have the same Customer loyalty card whereby you have a complimentary drink when card is full.
September 2019 by Subah Alkhalifa
Good coffee but was crowded on Monday morning.
August 2019 by Darren Jones
Air conditioning constantly on. Asked for it to be turned off but told that they can't turn it off. It wasn't even turned down after making complaint. We dont live in a climate where it needs to be on constantly. If the sales assistant hadn't have taken it upon herself to scrumple up my receipt i would have asked for a refund. Get your act together Costa you charge enough so listen to your customers when they raise an issue!!
August 2019 by Chris Reddington
Quiet little Costa amongst the bigger shops of city link. It's a drive through if that's your thing and the staff are friendly, even though they're always busy. Seating outside too!