October 2022 by Claire Johns
Taking too long to answer calls cant wait to move banks
November 2021 by Great Escape Games
Co-op went down the pan in the last few years. They are woefully incompetent and don't care when there's a problem. My card keeps getting declined despite having tons of money in the account.
October 2021 by Stuart McCorquodale
Co-op went down the pan in the last few years. They are woefully incompetent and don't care when there's a problem. My card keeps getting declined despite having tons of money in the account.
July 2021 by Bev Ward
Received 100percent service from staff , friendly efficient and helpful
September 2020 by John Tierney
You cannot contact this branch directly. DO NOT BOTHER SENDING THEM ANY CHEQUES TO PAY TO YOUR ACCOUNT. It is possible to pay cheques directly to: Co-Operative PLCPO BOX 12672, SANDRINGHAM HOUSE, SANDRINGHAM AVE, HARLOW - ESSEX..CM20 9QRYou can also pay into a POST OFFICE, BUT BE AWARE, The POST OFFICE YOU USE may not have the paperwork you need, BUT THESE CAN BE OBTAINED FROM BALLOON ST/SMILE BANK, for paying in cheques. SIGN OF THE TIMES WITH MORE ADMIN WORK FOR THE CLIENT! TECHNOLOGY IS NOT USER FRIENDLY!
September 2020 by Matthew Chard
I love being with the cooperative bank, Cardiff branch is a perfect example.Helpful friendly staff, great experience.Thank you
September 2018 by Austin Hill
Made an appointment with me, it snowed I was not contacted to tell me it was cancelled. I called the help line to see if this branch was open they said they were. I walked trudged through the snow to find out it was closed. Second time i've been given bad info and they wasted my time.
September 2018 by Bob Davies
Great service and helpful staff.....10 out of 10ð??
March 2018 by Connie G
Made an appointment with me, it snowed I was not contacted to tell me it was cancelled. I called the help line to see if this branch was open they said they were. I walked trudged through the snow to find out it was closed. Second time i've been given bad info and they wasted my time.
Wish they would get their communicate better.
January 2018 by Give Me five Davies
Great service and helpful staff.....10 out of 10?
November 2017 by Robert Davies
Great service and helpful staff.....10 out of 10ð??
September 2017 by Moyna Ullah
Have always found the staff to be very helpful on the phone and also in the Bank
September 2017 by B James Harder
Friendly, helpful staff.
September 2017 by Daniel Miller
Always useful staff
June 2017 by Mark Sweeney
Good bank, friendly staff and never too long a queue. Looks a bit dated, but good to have an ethical high street bank.
